Business Analyst

Connect2Luton; Luton; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a skilled Business Analyst to drive process improvement and service redesign within a local council. This pivotal role involves leading workshops, conducting stakeholder interviews, and analyzing complex data to inform decision-making. You will develop actionable recommendations and manage projects to ensure successful implementation of transformational changes. Join a forward-thinking organization that values collaboration and innovation, and contribute to impactful projects that enhance community services. If you are passionate about making a difference and possess strong analytical skills, this opportunity is perfect for you.

Qualifications

• Erfahrung in der Leitung von Prozessverbesserungen und Service-Redesign.
• Fähigkeit zur Analyse komplexer Daten und zur Erstellung aussagekräftiger Statistiken.

Responsibilities

• Leitung von Workshops zur Prozessverbesserung für transformative Projekte.
• Durchführung von Stakeholder-Interviews und Analyse von Geschäftsprozessen.

Skills

Prozessverbesserung

Stakeholder-Management

Datenanalyse

Risikomanagement

Problem-Lösungsfähigkeiten

Business Process Re-engineering

Statistische Techniken

Datenmodellierung

Job description

Job Description

Connect2Luton are excited to recruit a Business Analyst on behalf of Luton Borough Council.

Main purpose of position:

Provide specialist expertise to undertake investigations and analysis of business activities.

The role will be focused on defining and agreeing design options for process and operational service delivery to ensure robust and sustainable implementation of these new approaches. Lead on providing analysis and knowledge in order to ensure decision-making is based upon sound and robust evidence.

You will be responsible to:

1. Lead process improvement workshops to enable the successful delivery of the Luton Excellence & Transformation & Technology Service Programme.
2. Conduct stakeholder interviews, documents analysis, business process reengineering and workflow analysis exercises across the entire council.
3. Redesign services and processes applying financial modelling and data analysis techniques to communicate complex information which may be sensitive or contentious to ensure that the council and its partners have access to appropriate evidence to inform decision making.
4. Analyse evidence and data to test hypothesis and prepare findings to an accurate and high standard and evaluate management information to inform decision making in Luton.
5. Develop meaningful recommendations to aid decision making with national and local policy for all levels of management and staff within the organisation and to communicate the findings of research results in a manner which assists diverse audiences to clearly understand concepts, conclusions and their importance.
6. Manage projects and deliver the research projects effectively, professionally and successfully, within agreed timescales and financial limits.
7. Provide training and support in relation to research and analytical techniques to LBC and staff from a range of organisations as necessary.

Skills and Experience:

1. In depth experience of successfully managing process improvement and service redesign in a Business Analyst capacity to enable the delivery of transformational change projects.
2. Demonstrable experience in risk, change and stakeholder management.
3. Able to assess the effects of current or planned service delivery models and policy on existing operating practices.
4. Able to plan, organise and manage own workload with minimal supervision and as part of a team and other resources to meet often conflicting targets and achieve specific business outcomes.
5. Strong problem-solving skills; able to analyse processes and interpret large volumes of complex data to identify patterns, trends and inconsistencies and to produce meaningful statistics in a format that is easily assimilated by non-statistical persons.
6. Able to consult, challenge, influence and negotiate effectively with a wide range of people and present reports and undertake formal presentations in a clear and comprehensible manner.
7. Business process re-engineering techniques, lean methodology or improvement tools and techniques.
8. Knowledge of statistical techniques and methods.
9. Training or verifiable experience in data manipulation and modelling techniques.
10. Ability to travel within and outside the Borough and to attend meetings outside of normal business hours (3 times per month).

About Us

Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council.

We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates.