Overview
This is a 12-month FTC to implement a Contract Lifecycle Management system for Legal. The role involves engaging with various business stakeholders to understand their current processes and requirements, distilling this information into key prioritized features and value-adding processes, and implementing the new technical solutions accordingly.
You will employ elicitation, communication, and analysis techniques to build strong stakeholder relationships and secure sign-off of the future model based on business needs and priorities.
Responsibilities
The main activities of the role will include:
- Planning project activities and managing progress reporting
- Running workshops and observing users in action
- Analyzing current and future business processes
- Facilitating requirement discussions among stakeholders and documenting these to provide data-driven recommendations
- Gathering insights from managers and operational staff to uncover true business needs
- Achieving consensus on actual needs and mapping these to existing technology and tools, identifying gaps and opportunities
- Analyzing data usage by stakeholders
- Creating a backlog of prioritized requirements for development and testing
- Setting shared vision and objectives, and presenting findings and recommendations to senior stakeholders
Qualifications
Essential:
- Experience with contract lifecycle management implementations, understanding the role of a legal department and contract workflows
- End-to-end software development lifecycle experience, including project planning and reporting, as the sole Business Analyst on projects
- Ability to work autonomously and perform basic project management activities (planning, progress tracking, communication)
- Business process mapping and improvement skills (As-Is and To-Be models)
- Proficiency in elicitation and requirements prioritization techniques
- Strong stakeholder management and communication skills
- Experience with system replacement projects emphasizing data migration and service continuity
- Basic knowledge of various business applications and their organizational support functions
- Excellent troubleshooting skills with the ability to visualize and solve problems abstractly
- Clear verbal and written communication skills for both technical and non-technical audiences, including documentation
- Professional, flexible, punctual, tidy, and diligent, aiming to deliver excellent service
- Ability to work under pressure, meet deadlines, and adapt quickly to changing priorities
- Multitasking ability, handling complex issues and conflicting messages to reach consensus
- Proactive problem-solving and service improvement mindset
- Strong analytical and problem-solving skills
- Attention to detail while maintaining a focus on the bigger picture and ensuring fit-for-purpose deliverables