Business Analyst

State Street; London; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading financial services firm in London is seeking a detail-oriented Business Analyst passionate about process improvement. The role involves identifying and optimizing business processes, working closely with stakeholders to drive operational efficiency. The ideal candidate will have a strong background in business analysis, experience with data analysis tools, and a relevant degree.

Benefits

Generous medical care

Flexible work programs

Development programs and educational support

Qualifications

• Proven experience in business analysis and process improvement methodologies.
• Experience with data analysis tools and reporting platforms.
• Strong knowledge of business process automation.

Responsibilities

• Leading process improvement initiatives by analyzing existing workflows.
• Gathering, documenting, and validating business requirements.
• Conducting gap analysis and root cause investigations.

Skills

Problem-solving mindset

Strong analytical skills

Effective communication

Adaptability

Project management

Education

Bachelor's degree in Cybersecurity or related IT degree

Lean Six Sigma certification

Business Analysis certification (CBAP, CCBA)

Project Management certification (PMP, Prince 2)

Tools

Visio

Excel

Power BI

Job description

Who we are looking for

We are currently seeking a detailed orientated Business Analyst with a passion for process improvement, experienced with regulatory processes or policies to join our team. In this role, you will be responsible for identifying, analyzing and optimizing business processes and related policies/procedures to drive operational efficiency and improve user experience.
You will work closely with stakeholders across multiple functions to understand current workflows, identify pain points and implement solutions that enhance productivity and effectiveness.

About the Cybersecurity GRC Team

The Governance Risk & Compliance team is an exciting and growing area of cybersecurity which works to ensure that State Street maintains a strong cybersecurity posture by aligning regulatory requirements, industry standards and internal risk management frameworks with business units.

As a member of the Cybersecurity GRC Team, you will have a significant opportunity in making a difference within the Cybersecurity organization, as well as across State Street overall.

What you will be responsible for

• Leading process improvement initiatives by analyzing existing workflows and identifying areas for optimization.
• Gathering, documenting and validating business requirements, ensuring alignment with goals
• Work across business units to gather and maintain a comprehensive set of program information to drive cybersecurity across the enterprise.
• Conducting gap analysis and root cause investigations to address inefficiencies and improve performance
• Collaborating with cross functional teams to design and implement process enhancements, automation and best practices
• Utilizing data analysis and performance metrics to track improvements and measure success.
• Facilitating workshops, stakeholder interviews and process mapping exercises
• Supporting change management efforts, ensuring smooth adoption of new processes and tools
• Maintaining clear and concise documentation of processes, procedures and controls.

What we value

• A Problem solving mindset with the ability to think critically and strategically.
• Strong analytical skills and attention to detail to identify inefficiencies and improvement opportunities
• Effective communication and stakeholder management skills with the ability to translate complex information into insights.
• Adaptability and a continuous improvement mindset to drive innovation and change,
• Ability to manage multiple projects and priorities in a fast-paced environment.

Education and Preferred Qualifications

• Proven experience in business analysis and process improvement methodologies (e.g. Lean Six Sigma)
• Proficiency in process mapping tools such as Visio, Aris, BPMN
• Experience with data analysis tools and reporting platforms (e.g. Excel, Power BI)
• Strong knowledge of business process automation and workflow optimization
• Certification for business in Lean Six Sigma, Business Analysis (CBAP, CCBA) or Project Management (PMP Prince 2) is a plus.
• Certifications in cybersecurity including and not limited to: CC, CRISC, CGEIT, CIPM GSLC, CISM etc are a plus.
• Bachelor's degree in Cybersecurity or related IT degree.

Are you the right candidate? Yes!

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

Why this role is important to us

Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We’re driving the company’s digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation.

We offer a collaborative environment where technology skills and innovation are valued in a global organization. We’re looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company.

Join us if you want to grow your technical skills, solve real problems and make your mark on our industry.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.