Business Analyst

The Guardian; London; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading media organization is seeking a Business Analyst to join their Group Technology & Data team. The ideal candidate will drive effective business solutions through analysis of complex problems, ensuring alignment with strategic objectives. Responsibilities include improving business processes and collaborating with stakeholders. Strong analytical and communication skills are essential. Competitive benefits include 30 days annual leave, a generous pension scheme, and access to wellbeing resources.

Benefits

30 days annual leave

Generous pension scheme

Private healthcare

Volunteering days

Access to wellbeing resources

Qualifications

• Demonstrated experience as a Business Analyst, with a focus on complex projects.
• Excellent communication, interpersonal, and stakeholder management skills.
• Experience in the Media industry or a passion for news and journalism.

Responsibilities

• Analyse and evaluate existing business processes to identify areas for improvement.
• Collaborate with stakeholders to ensure solutions meet business needs.
• Support the implementation of solutions, including user training.

Skills

Analytical skills

Stakeholder management

Problem-solving

Communication skills

Proficiency in BPMN and UML

Education

Business analysis certification (IIBA CBAP, PMI-PBA)

Tools

Business process modelling tools

Job description

Job Description

Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture.

We are looking for a Business Analyst to join our growing Group Technology & Data team during an exciting period of tech transformation. The Business Analyst will analyse complex business problems and drive the implementation of effective business solutions. You'll act as a key liaison between business stakeholders and technical teams, playing a crucial role in ensuring that our projects deliver maximum value and align with our strategic objectives.

The Business Analyst role is ideally suited to someone highly analytical who loves digging into the details and getting to the heart of a problem, working towards outcomes that add tangible value to the business.

About the Role

• Analyse and evaluate existing business processes to identify areas for improvement, developing process models, workflows and diagrams to document 'as is' and 'to be' processes.
• Elicit, analyse, and document and agree complex business requirements using a variety of techniques (e.g., interviews, workshops, surveys), managing and prioritising requirements and project scope throughout the project lifecycle
• Collaborate with stakeholders and technical teams to ensure solutions designed meet business needs and requirements, ensuring all parties have a clear understanding of project goals, requirements and progress
• Provide support to project managers in planning, executing and monitoring projects by ensuring that all business analyst activities are agreed with business stakeholders and the project manager, are captured in the project plan with any dependencies highlighted and are tracked to ensure timely completion
• Support the implementation of solutions, including user training, documentation, and business change management activities.
• Contribute to the development of business analysis methodologies, tools, and templates, providing support and guidance to internal teams on Business Analysis best practices.

About You

• Demonstrated experience as a Business Analyst, with a focus on complex projects gained within a Technology environment
• Proficiency in business process modelling techniques and tools (e.g., BPMN, UML).
• You will have a business analysis certification (e.g., IIBA CBAP, PMI-PBA) plus experience with Agile methodologies
• Excellent communication, interpersonal, and stakeholder management skills.
• Strong analytical, problem-solving, and decision-making abilities.
• Experience in the Media industry or a passion for news and journalism

We operate in a hybrid environment working 3 days a week from our offices in Kings Cross and 2 days a week remotely.

We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements.

How to Apply

To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for.

We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team.

The closing date for applications is Thursday 31st July 2025

All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Please contact Anna Vipers on [e-mail] to discuss further so we can work with you to support you through your application.

Benefits at the Guardian

You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available.

You are entitled to private healthcare, life cover, income protection, and eye tests. You can also opt in to dental insurance.

We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy.

Culture and Wellbeing

We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status.

We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme.

Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner.

Learning and Development

We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.