Business Analyst

Hampshire Trust Bank; London; On-site; GBP 45,000 - 65,000; Full time

Job summary

Hampshire Trust Bank is seeking a Business Analyst to drive strategic change within the Business Transformation team. The successful candidate will enhance efficiency, improve processes, and support compliance while working closely with stakeholders to define requirements and deliver quality results in a dynamic financial landscape.

Qualifications

• Relevant experience in business analysis and change management.
• Solid experience in banking or financial services.
• Excellent analytical and reasoning skills.

Responsibilities

• Work with stakeholders to define requirements and ensure alignment with company vision.
• Identify opportunities for process improvement.
• Support project lifecycle activities including analysis, design, testing, and maintenance.

Skills

Analytical skills

Interpersonal skills

Communication skills

Job description

Hampshire Trust Bank is a specialist bank, staffed by experts focused on helping UK businesses realise their ambitions. Our dedicated Asset Finance, Development Finance, Wholesale Finance and Specialist Mortgages divisions ensure that businesses receive the outstanding service, lasting relationships, integrity and expertise they need to prosper.

We also provide savings accounts to individuals and businesses and since we lend only to businesses, our savers can be sure their money will be used to boost the British economy.

The bank is authorised by the Prudential Regulation Authority and regulated by the Prudential Regulation Authority and the Financial Conduct Authority.

For more information, please visit our website: www.htb.co.uk

Our Values and Behaviour

All members of the HTB team are expected to demonstrate values and behaviour that underpin everything that we believe in

Customers matter

• We listen to our customers
• We value customer relationships over transactions
• We strive to deliver what customers want, when they want it, how they want it
• We prioritise customer outcomes over corporate expediency

We deliver

• We approach everything we do with discipline and set high standards
• We do more with less and embrace change
• We are fanatical about financial rigour and risk discipline
• We execute consistently with speed and accuracy
• We constantly strive to improve

Integrity without compromise

• We always aim to do the right thing - we don’t duck hard choices
• When we make a mistake we own up and fix it
• We are open and honest in all our communication
• We treat innovation and fresh thinking as an opportunity not a threat

People Power

• We are a meritocracy
• We empower people and make them accountable
• We encourage our people to learn and grow
• We challenge each other honestly & constructively
• We work as a team
• We know diversity makes us stronger
• We celebrate success

Position

The Business Transformation team at Hampshire Trust Bank is dedicated to driving strategic change, enhancing efficiency, and delivering successful outcomes. We are committed to improving processes and supporting the bank in adapting to the evolving financial landscape to remain competitive, resilient, and customer-focused.

The team encompasses functions such as Business Analysis, Programme Management, Project Delivery Leads, and the Project Management Office (PMO). Our role involves conducting business analysis, managing programmes and projects, and ensuring quality through testing.

Requirements

• Relevant experience in business analysis, system implementations, change management, facilitation, or research studies. Support compliance, audit, and safety as per company processes.
• Excellent analytical and reasoning skills.
• Solid experience in lending, banking, or financial services, with familiarity with supporting systems.
• Experience working with third-party suppliers.
• Excellent interpersonal and communication skills.
• Ability to present complex information simply and concisely.
• Proven ability to drive multiple parties and suppliers to deliver project documentation.
• Ability to meet fixed deadlines and workload requirements.
• Experience with industry-standard change approaches.

Other Information

As a Business Analyst, work with stakeholders to define requirements, ensuring functionality aligns with the company's vision and standards. Collaborate with teams to support success and deliver quality results. Identify opportunities for process improvement, act as liaison between end-users and solution providers, and support project lifecycle activities including analysis, design, testing, and maintenance. Assist with business cases, requirements development, process documentation, user acceptance testing, and dependency management. Support compliance, audit, and safety duties as required.