Business Analyst

IBM; London; On-site; GBP 40,000 - 80,000; Full time

Job description

Introduction

At IBM CIC, we deliver deep technical and industry expertise to a wide range of public and private sector clients in the UK.

A career in IBM CIC means you’ll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM CIC. In your role, you’ll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions which impact a wide network of clients, whom may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

We Offer

1. A multitude of training opportunities from classroom to e-learning, mentoring and coaching programs as well as the chance to gain industry recognized certifications.
2. Regular and frequent promotion and progression opportunities to ensure you can drive and develop your career with us.
3. Feedback and checkpoints throughout the year.
4. Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks.
5. A culture where your ideas for growth and innovation are always welcome.
6. Internal recognition programs for peer-to-peer appreciation as well as from manager to employees.
7. Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme.
8. More traditional benefits, such as 25 days holiday (in addition to public holidays), online shopping discounts, an Employee Assistance Program, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.

Your Role And Responsibilities

We are seeking an experienced Business Analyst to join our team. This individual will lead the analysis and documentation of business requirements, as well as facilitate collaboration between stakeholders and development teams.

Responsibilities

1. Gather, document, and analyze business requirements from various stakeholders.
2. Define project scope, objectives, and success criteria in collaboration with stakeholders.
3. Support cross-functional teams in translating business needs into functional and technical specifications.
4. Contribute to the creation of business cases, process flows, and user stories.
5. Facilitate workshops, meetings, and training sessions to foster collaboration and knowledge sharing.

Preferred Education

Bachelor's Degree

Required Technical And Professional Expertise

1. Able to work using Agile practices.
2. Commercial experience in Business Analysis, advising on the approach to identify, investigate, analyse and communicate complex business problems and opportunities within a project or programme of work.
3. Track record in leading the modelling of processes systems and data at varying levels of detail or complexity across a project or programme. You can manage the effects of proposed changes.
4. Experience in business process improvement - leading the analysis, identification, design, prioritisation and implementation of process and business changes to improve business operations and services.
5. Strong knowledge in business process testing - leading on the application of business analysis and evaluation skills to support the design execution and assessment of business process tests.

Preferred Technical And Professional Experience

1. Experience with business analysis tools.
2. Familiarity with Agile methodologies and Scrum framework.
3. Experience in data analysis and reporting.
4. Passion for continuous learning and professional development.