Business Analyst

OVO Energy; London; On-site; GBP 34,000 - 49,000; Full time

Job summary

Join OVO Energy as a Business Analyst and become a vital link between stakeholders and the development team. Drive product development by fostering Agile practices, managing the product backlog, and delivering high-value increments that align with customer needs while supporting the company's mission to combat the climate crisis.

Benefits

34 days holiday including bank holidays

Healthcare cash plan or private medical insurance

Gym membership

Discount dining and home & tech loans

Flexible benefits and progressive people policies

Qualifications

• Experience in Agile environments like Scrum or Kanban.
• Skill in managing product backlogs in collaboration with stakeholders.
• Excellent communication and interpersonal skills necessary for team collaboration.

Responsibilities

• Ensure clear and consistent communication between stakeholders and the development team.
• Develop and refine user stories based on gathered requirements.
• Maintain and prioritize the product backlog in alignment with business goals.

Skills

Agile methodologies

Stakeholder communication

Data analysis

User story development

Backlog management

Team collaboration

Job description

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Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

Where you’ll work:

Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person.

You’ll be assigned to the closest one of our three hub offices, Bristol, Glasgow, or London; unless your role requires field-based work. Each hub has accessible spaces to park your laptop, is designed to inspire people, help them connect and bring big ideas to life.

Everyone belongs at OVO

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen.

This role in a nutshell:

Business Analysts in an Agile environment serve as a critical bridge between stakeholders and the development team, ensuring that business needs are translated into valuable, customer-centric product increments. This role drives product development by facilitating requirements gathering, backlog management, and agile ceremonies. By ensuring clear communication and collaboration, the Business Analyst maximizes the efficiency and effectiveness of the development process, delivering products that meet customer expectations and drive business growth.

Your key outcomes will be:

• Delivered High-Value Product Increments: Consistently produce well-defined user stories and acceptance criteria, contributing to the timely delivery of product increments that meet business and customer needs.
  
  
• Efficient Product Backlog Management: Maintain a prioritised and refined product backlog, ensuring alignment with sprint goals and business objectives, resulting in streamlined sprint execution and reduced waste.
  
  
• Enhanced Team Collaboration and Communication: Facilitate effective communication and collaboration within the agile team, leading to increased sprint velocity and reduced impediments.
  
  
• Data-Driven Product Decisions: Provide actionable insights through data analysis and reporting, enabling informed product decisions and continuous improvement.
  
  
• Improved Stakeholder Satisfaction: Ensure clear and consistent communication with stakeholders, resulting in increased satisfaction and alignment on product vision and goals.

Key Responsibilities:

• Develop and Refine User Stories: Collaborate to gather and clarify requirements, creating clear user stories and acceptance criteria to guide development.
  
  
• Manage the Product Backlog: Partner with the product owner to prioritise and maintain the product backlog, aligning it with OVO's objectives and sprint goals for efficient planning.
  
  
• Facilitate Agile Practices: Actively participate in and support sprint planning, daily stand-ups, sprint reviews, and retrospectives to foster effective team communication and collaboration.
  
  
• Analyse Data for Insights: Gather and interpret data on product performance and sprint progress, producing reports and visualisations to offer actionable insights for the team and stakeholders.
  
  
• Enhance Agile Processes: Identify and contribute to implementing improvements that boost team efficiency and effectiveness.
  
  
• Bridge Communication: Ensure clear and consistent communication between stakeholders and the development team, promoting a collaborative environment aligned with OVO's product vision.
  
  
• Map and Optimise Workflows: Analyse current and future workflows to identify and address bottlenecks and opportunities for improvement.
  
  
• Ensure Requirements Traceability: Maintain a clear link between requirements and their implementation throughout the development lifecycle.
  
  
• Contribute to Community of Practice: Actively engage with OVO's relevant Community of Practice, participating in discussions and contributing to shared goals with guidance.

You’ll be a successful Business Analyst at OVO if you have…

• Experience in Agile environments like Scrum or Kanban, with a talent for guiding projects, effectively facilitating ceremonies, and clearly documenting requirements to ensure team alignment.
  
  
• A strong ability to craft clear, user-centric stories and acceptance criteria, coupled with skill in strategically managing and prioritising product backlogs in partnership with stakeholders to drive value and efficient development.
  
  
• Excellent interpersonal and communication skills, enabling you to articulate ideas clearly, facilitate productive discussions, and foster robust collaborative relationships within diverse, cross-functional teams to achieve OVO’s objectives.
  
  
• A capacity to critically analyse complex issues, derive actionable insights from data (using tools like Jira/Confluence), and create reports that inform decision-making and support continuous improvement.
  
  
• Meticulous attention to detail, strong organisational abilities, and an unwavering commitment to delivering high-quality work that provides exceptional value and satisfaction to OVO’s customers and stakeholders.
  
  
• A proactive and self-motivated approach, allowing you to thrive in fast-paced, dynamic Agile settings, readily embrace change, and continuously seek opportunities for learning and development to enhance your contribution to OVO.

Let’s talk about what’s in it for you

We’ll pay you between £34,000 and £49,000, depending on your specific skills and experience.

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal.

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.

Here’s a taster of what’s on offer:

For starters, you’ll get 34 days of holiday (including bank holidays).

For your healthWith benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more
For your wellbeingWith gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations

For your home Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers
For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.