Business Analyst

Central England Coop; Lichfield; On-site; GBP 40,000 - 60,000; Full time

Job summary

As a Business Analyst at a leading co-operative, you'll play a pivotal role in optimizing operating platforms and processes. Your responsibilities include working with stakeholders to define business requirements and implementing innovative solutions while ensuring efficient system functionality and workflows. Join a company committed to positive community impact through sustainable practices and enjoy a range of employee benefits.

Benefits

Retail discounts

Holiday buy

Colleague recognition

Enhanced family friendly policies

Paid time for volunteering

Healthcare Cashplan

Company Pension

Life Assurance

Personalised learning and development

Flexible working options

Qualifications

• 5+ years of experience as a Business Analyst.
• Experience of retail system capabilities and transformation programmes.
• Ability to communicate complex information effectively.

Responsibilities

• Identify business needs and document prioritized requirements.
• Collaborate with stakeholders for system changes and solutions.
• Identify process improvement and automation opportunities.

Skills

Communication

Analytical Skills

Collaboration

Problem Solving

Education

Technical qualification in Business Analysis/IT systems

Tools

System Development Methodologies

Job description

What will you be doing?

As a Business Analyst you'll play a key role in the ongoing development and enhancements to Central Co-op's operating platforms and processes, acting as a bridge between business stakeholders and technical development teams.

You'll develop an understanding of our strategy, processes, business and IT roadmaps.

Working collaboratively with business stakeholders, you'll be responsible for identifying business needs, clearly defining and documenting these in prioritised business requirements. You'll work closely with our Architecture teams to make solution recommendations.

Critical to the role will be your development of understanding and documentation of the capabilities required to address the business challenges - understanding business problems and generating creative and innovative solutions to these business challenges.

You'll help to ensure that system functionality and workflows meet our business needs and deliver efficient and effective operational solutions and compelling customer experiences.

Additionally, working with business stakeholders you'll define and prioritise any necessary enhancements to existing systems. You'll help support system owners with the management of backlogs and enhancement roadmaps- developing and prioritising these in alignment with business needs.

With a drive for continuous improvement, you'll identify automation, improvement and integration opportunities across systems- looking for operational efficiencies wherever possible. You'll work with Process Improvement and Automation teams to deliver these efficiencies

You'll work closely with technical development teams to scope and design potential system changes and solutions. You'll analyse any proposed system changes and solutions to understand any impact to business and assess any potential risks to the business.

This role will see you support change management and transition of new system functionalities and workflows into the business to maximise adoption and success.

How will I know if I am right for this role?

Bringing a technical qualification in Business Analysis/IT systems, you'll also have proven experience, for a minimum of 5 years, as a Business Analyst, particularly in large-scale transformation programmes.

Ideally you will have experience of retail system capabilities, including key features, functionalities and associated business processes and workflows.

You'll have experience of system development methodologies and tools in addition to your experience of process documentation, workflow automation and system integrations.

To be successful in this role, you'll need excellent communication and presentation skills. You'll be confident in communicating and presenting to a range of audiences. You'll need to be able to uplift and simplify complexity to wider stakeholders.

You'll be an excellent collaborator- someone who can build strong stakeholder relationships at all levels.

Bringing a passion for creative solutions and a positive attitude to change, you'll be able to demonstrate excellent analytical skills and use evidence- based approaches in your work.

What is in it for me?

In addition to our competitive salaries, our colleagues also benefit from:

• Retail discounts- our hub offers colleagues access to hundreds of exclusive retail discounts, savings on days out and holiday discounts.
• Holiday buy- colleagues can buy up to a week extra of annual leave each year
• Colleague recognition- we celebrate our colleague's achievements both personally and professionally
• Enhanced family friendly policies- to help you feel fully supported during any significant life events.
• Colleague Dividend- We pay a share of our profits to eligible colleagues as a thank you for their contribution to our success.
• Paid time for volunteering- we encourage our colleagues to spend three days per year taking part in volunteering, fully paid for by us.
• Give as you earn- helping you support charities which mean something to you.
• Healthcare Cashplan- your wellbeing is important, so you've got the opportunity to contribute into a voluntary plan that helps pay towards a range of healthcare expenses.
• Company Pension- you can access a company pension scheme with us as well as access to Pension wellbeing information.
• Life Assurance- after an initial qualifying period, you'll get free life assurance cover, that pays your nominated beneficiary if you die while you're working for us.
• Personalised learning and development- with easy access to a wide range of training programmes
• We've got you - our new colleague wellbeing campaign, making wellbeing benefits and resources accessible and relevant to the role that you do.
• iTrent Financial Wellbeing (Wagestream)- offers something for all our colleagues, whether you want to track your finances, save some money, or access up to 50% of your earned pay flexibly in a way that suits you.
• Workflex- all of our flexible working options in one place, including our 4 day working week / 9 day fortnight and hybrid working options.

To find out more about all of these plus many more reasons to join us at Central Co-op, please visit Rewards and benefits - Central Coop (careers.coop)

Everyone is welcome here We're happy to make reasonable adjustments so that all our candidates can show us how they'll perform their role. There is a section in the application form where you can provide any additional information. Please use this section to include any reasonable adjustments you need, and we'll do our best to support you through our recruitment process

Who are we?

We're Central Co-op, a Member-owned and Member-led co-operative Society.

And with us, you're not just a colleague, you're a Member. You'll own a share of the business.

You'll be able to make a positive impact in your community, joining us in our mission to create a sustainable Society, and working alongside a team of passionate people who'll help you grow. To find out more about working for us, visit our website www.careers.coop