Business Analyst

Ampstek; Leeds; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in IT services is seeking a Senior Business Analyst for the Offset Mortgage Redesign Project. In this role, you will autonomously map existing business processes, implement improvements using Lean Six Sigma methodologies, and enhance the customer journey. Ideal candidates will have experience in financial services, adaptability in fast-paced environments, and relevant certifications.

Qualifications

• Must have the ability to independently work as the only Senior Business Analyst.
• Experience with financial services treasury management systems is required.
• Candidates should demonstrate strong problem-solving skills in project settings.

Responsibilities

• Map the 'as is' processes for the Offset Mortgage project.
• Identify Lean Six Sigma process improvements.
• Deliver key business analysis documents, including Business Design Document.

Skills

Ability to handle ambiguity

Lean Six Sigma

Experience in regulated environments

Waterfall software development lifecycle

Financial services experience

Education

Lean Six Sigma belt or BCS or IIBA Business Analysis certification

Job description

Direct message the job poster from Ampstek

Talent Acquisition Executive @ Ampstek | Recruiting Specialist

JOB DETAILS

Role Title: Senior Business Analyst

We have a demand for a Senior Business Analyst to work on the Offset Mortgage Redesign Project. Their specific piece of work will be mapping the “as is” processes and then identifying improvements to the business processes, ideally by applying the Lean Six Sigma process improvement approach. Work with the Customer Journey team to analyse the current customer journey identifying where the process improvements can be made to optimise the customer journey, enhancing customer experience and removing pain points.

Required skills and experience:

Must Have skills:

Ability to Independently work as the only Senior Business Analyst on a piece of work.

• Ability to handle ambiguity and being able to progress analysis work without having all the details clarified.

• Experience of the waterfall software development lifecycle.

• Working in a regulated environment, ideally in financial services.

• Ability to hit the ground running on an in-flight project which is moving at pace. By quickly getting up to speed and delivering with minimal support and disruption to project timelines.

• Previous experience of working on a financial services treasury management system or treasury project.

• Lean Six Sigma belt or BCS or IIBA Business Analysis qualification.

Delivering “As is” process maps for the Offset Mortgage process. Identify improvements to these processes ideally by applying Lean Six Sigma process improvement approach. Working with the customer journey team to identify improvements to the customer journey and finally mapping the and gaining sign off to the “to be” processes.

Ensuring the timely and accurate delivery of all analysis, which will include but won’t be limited to :

1. Mapping the “as is” processes.

2. Identification of:

a. Lean Six Sigma process improvements.

b. Performance metrics for the “to be” process.

c. Risks in the “to be” process and their mitigation.

d. Organisational structure changes needed to accommodate “to be” process.

e. Improvement to and impacts on the customer journey.

f. Business requirements for any system changes

3. Options analysis.

4. Business impact assessment.

Accountability for the production and delivery of key business analysis documents, including but not limited to:

1. BA approach and plan.

2. Business Design Document.

3. Requirements Catalogue.

Effectively collaborating with the project team and subject matter experts to successfully deliver the above.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology and Business Development

• Industries

  IT Services and IT Consulting

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