Business Analyst

Scale Factory (formerly Ten10); Leeds; Hybrid; GBP 42,000 - 65,000; Full time

Benefits offered by this job

25 Days Annual Leave

Pension Plan

Health Benefits

Gym membership support

Commuter benefits

Job summary

Scale Factory is seeking a proactive Business Analyst to translate client challenges into practical solutions across transformation projects. You’ll engage with stakeholders, facilitate requirements gathering, and collaborate with delivery teams to drive outcomes.

In a Leeds-based hybrid role, you’ll document AS-IS/TO-BE processes, model business flows, run workshops, and support change impact analysis. You’ll prioritise user stories, ensure alignment with goals, and help teams deliver

Qualifications

• Experience delivering projects in Agile delivery environments.
• Ability to elicit, define and prioritise user stories and requirements.
• Experience facilitating workshops and stakeholder sessions.
• Strong documentation skills across process mapping and requirements.

Responsibilities

• Delivering business analysis activities across the project lifecycle, from discovery through to implementation.
• Working collaboratively with stakeholders to elicit, define and prioritise user stories and requirements.
• Facilitating workshops and stakeholder sessions to gather and validate business requirements.
• Producing clear and accurate documentation, including AS-IS/TO-BE process maps, user journeys and functional specifications.
• Supporting product owners, delivery teams and stakeholders to maintain alignment on business goals and priorities.
• Modelling business processes and analysing system interactions and data flows.
• Contributing to change impact analysis and supporting successful transitions to BAU.
• Participating in Agile ceremonies and applying business analysis best practices throughout delivery.

Skills

Security Clearance

3+ BA years

Agile delivery

Stakeholder facilitation

Workshops & requirements

Documentation

Change impact analysis

Consultancy experience

UI/UX awareness

Process mapping

Job description

Working Pattern: Hybrid - 3 days per week onsite in Leeds

About Scale Factory

We are an AI enablement consultancy. Delivering quality-led AI-first foundations, embedding capability and excellence into the foundational fabric of the companies we work with. We give leaders the confidence to move faster, take smarter risks and pursue transformation.

Formerly Ten10, we have deep roots in Quality which means we don’t just build for the future, we ensure it actually works. We combine this engineering discipline with cutting-edge AI expertise to deliver robust, scalable foundations that turn ambitious transformation into reliable reality.

Here’s why you’ll love being part of our team:

• Exciting Projects: Collaborate on challenging, impactful projects with a wide range of industries - from finance to government and beyond
• Career Growth: Tailored training and development opportunities to help you reach your goals
• Team Culture: Join a supportive, inclusive team that values collaboration, creativity, and innovation
• Flexibility: Hybrid working lets you balance work and life

About the Role

As a Business Analyst, you’ll support clients in understanding their business challenges and translating their needs into effective solutions. Working across a variety of projects, you’ll engage with stakeholders, facilitate requirements gathering and collaborate with delivery teams to help drive successful outcomes.

What You’ll Be Doing:

• Delivering business analysis activities across the project lifecycle, from discovery through to implementation
• Working collaboratively with stakeholders to elicit, define and prioritise user stories and requirements
• Facilitating workshops and stakeholder sessions to gather and validate business requirements
• Producing clear and accurate documentation, including AS-IS/TO-BE process maps, user journeys and functional specifications
• Supporting product owners, delivery teams and stakeholders to maintain alignment on business goals and priorities
• Modelling business processes and analysing system interactions and data flows
• Contributing to change impact analysis and supporting successful transitions to BAU
• Participating in Agile ceremonies and applying business analysis best practices throughout delivery

What We’re Looking For

We’re looking for a proactive and adaptable Business Analyst with experience delivering projects in Agile environments. You’ll be comfortable working with a range of clients and stakeholders, understanding business challenges and translating requirements into clear, practical solutions. You’ll enjoy working collaboratively, building relationships and taking responsibility for delivering high-quality analysis.

Key Skills & Experience:

• Eligibility for Security Clearance
• 3+ years in business analysis roles with experience in Agile delivery environments
• Experience working within Agile frameworks (Scrum, Kanban, SAFe, etc.)
• Good stakeholder engagement and facilitation skills
• Experience supporting workshops and requirements prioritisation with business and technical teams
• Strong documentation skills across process mapping, requirements and user stories
• Comfortable delivering in dynamic environments and managing competing priorities
• Experience with both business and system level analysis
• Understanding of change impact assessment and adoption planning
• Background in a consultancy environment
• Experience in legal, defence, government, or public sector
• Experience on infrastructure or transformation projects
• Understanding of UI/UX, wireframes, and prototyping
• Exposure to Waterfall alongside Agile delivery approaches

What’s in It for You?

At Scale Factory, we believe in recognising and rewarding great work. Here’s what you can expect:

• 25 Days of Annual Leave: Plus 1 extra day every year for the first three years, with a holiday buying scheme.
• Pension Plan: Employer-matched contributions up to 5%.
• Health Benefits: Comprehensive coverage for medical, dental, optical, and alternative therapies.
• Fitness Support: Subsidised gym memberships and a bike-to-work scheme.
• Commuter Benefits: Season ticket loans to make travel easier.
• Free Annual Rail Cards
• Electric vehicle salary sacrifice scheme
• Flexible Work Model: Hybrid working that fits your lifestyle.
• Social Events: From annual kick-offs and Christmas parties to team socials and sporting events, we love celebrating success together.
• Training & Development: Tailored learning opportunities and full support for certifications to keep your skills sharp.