Business Analyst

(1387) IBM Service Centre UK Limited; Hursley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading technology firm in Hursley seeks a detail-oriented Business Analyst to enhance business processes and efficiency. Responsibilities include requirement gathering, data analysis, and system collaboration. Ideal candidates should have experience in business analysis methodologies and tools, as well as strong analytical and communication skills. This role supports innovation in a collaborative environment.

Benefits

Training opportunities

Career promotion opportunities

Flexible working approaches

25 days holiday

Group personal pension plan

Qualifications

• Experience in a corporate business analyst role.
• Understanding of Agile, Scrum, or Waterfall methodologies.
• Proficiency in business analysis tools.

Responsibilities

• Collect and analyze business requirements.
• Propose enhancements for systems and processes.
• Collaborate with IT teams for system implementation.
• Conduct data analysis for strategic decision-making.
• Ensure project goals align with business needs.

Skills

Analytical abilities

Problem-solving skills

Communication skills

Education

Bachelor's Degree

Tools

JIRA

Confluence

MS Office Suite

Job description

At IBM CIC, we deliver deep technical and industry expertise to a wide range of public and private sector clients in the UK.

A career in IBM CIC means you’ll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.

Curiosity and a constant quest for knowledge serve as the foundation to success here. You’ll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions which impact a wide network of clients, whom may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

We offer:

• Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
• Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
• Feedback and checkpoints throughout the year
• Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
• A culture where your ideas for growth and innovation are always welcome
• Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
• Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
• More traditional benefits, such as 25 days holiday (in addition to public holidays), online shopping discounts, an Employee Assistance Program, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

We are seeking a detail-oriented Business Analyst to join our dynamic team. The ideal candidate will play a pivotal role in analysing business processes, workflows, and systems to identify opportunities for improvement and efficiency gains.

Responsibilities

• Requirement Gathering: Collect, document, and analyse business requirements through various means like interviews, surveys, and observations.
• Process Improvement: Analyse current and proposed systems, processes, and procedures to propose enhancements and efficiencies.
• System Collaboration: Work closely with IT teams to define, design, and implement new systems and applications that align with business objectives.
• Data Analysis: Conduct comprehensive data analysis to provide insights supporting strategic decision-making.
• Project Alignment: Participate in project teams to ensure alignment of business needs with project goals and deliverables.

Required education: None

Preferred education: Bachelor's Degree

Required technical and professional expertise:

• Sufficient years of professional experience as a Business Analyst within a corporate setting.
• Methodology Knowledge: Demonstrate a solid understanding of business analysis methodologies including Agile, Scrum, or Waterfall.
• Tool Proficiency: Be proficient in using business analysis tools such as JIRA/Confluence, Mural, Figma, Visio, or MS Office Suite.
• Skills: Exhibit exceptional analytical, problem-solving, and critical thinking abilities. Possess robust verbal and written communication skills, capable of simplifying complex information for non-technical audiences.

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law.