Business Analyst

Zaizi Ltd; Greater London; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

25 days annual leave + Bank Holidays

Competitive Pay with annual reviews

Professional certifications funded

Vitality Private Medical Insurance

WFH equipment allowance

Job summary

Zaizi Ltd is seeking a Senior Business Analyst with Natsec experience in Greater London. The role involves driving digital transformation, defining user needs, and managing business processes. Candidates should have extensive experience in Agile methodologies and stakeholder management.

Zaizi values a diverse and inclusive workplace, encouraging candidates from various backgrounds to apply. Excellent benefits include competitive pay, comprehensive health insurance, and support for professional development.

Qualifications

• In-depth knowledge of the software development life cycle.
• Strong team player with excellent communication skills.
• Ability to manage stakeholders and user expectations.

Responsibilities

• Define problems and user needs, translating them into user stories.
• Support test functionality to meet user needs.
• Model business processes (As is / To be).
• Help manage and visualize outcomes for the delivery team.

Skills

Stakeholder management

Agile methodologies

Function & non-functional requirements

Acceptance criteria

User stories

Customer facing

Education

Experience with eDV Clearance

Tools

APIs

Job description

Zaizi are looking for a Senior Business Analyst with Natsec experience to help drive, lead and make a positive contribution to our customer’s digital transformation programmes.

At Zaizi, we thrive on solving complex challenges through creative thinking and the latest tools and tech. Our culture is inclusive, modern, friendly and innovative. We seek bright, positive thinking individuals with a can‑do attitude. Our people enjoy challenging themselves to be the best at what they do – if that sounds like you, you'll fit right in!

You will have in-depth knowledge of the software development life cycle and be a strong team player, who can communicate well with customers at all stages of the project life cycle and set customer expectations.

These are the expected objectives for this role. We are happy to discuss this further during the interview process and jointly agree it with the successful candidate.

• Understand and define the problem to be solved.
• Understand users and their needs and translate into user stories.
• Help the delivery team decide the best approach, manage and visualise outcomes, prioritise work and work to the agreed minimum viable product (MVP), print and scope.
• Support test functionality and ensuring it meets user and business needs.
• Supporting the Product Owner with the creation of a backlog.
• Modelling business processes (As is / To be)
• eDV Clearance is essential for a successful candidate

Competencies:

You will have extensive commercial experience in the following:

• Stakeholder management
• Good understanding of Agile methodologies e.g (Scrum, Lean, Kanban)
• Function & non-functional requirements
• Acceptance criteria
• User stories
• Working with cross functional teams
• Continuous improvement
• Customer facing (build good rapport)
• Understanding of Government transformation strategy & service standards

Desired:

• Data mapping
• Experience working with API's.

You don’t meet all the requirements?

Studies show that women and black, Asian and minority ethnic people are less likely to apply for a job unless they meet every qualification. So if you’re excited about this role but your experience doesn’t align perfectly with the job description, we’d love you to still apply. You might just be the perfect person for this role, or another role here at Zaizi.

We actively welcome applications from people of colour, the LGBTQ+ community, individuals with disabilities, neurodivergent individuals, parents, carers, and those from lower socio-economic backgrounds.

If you need any accommodations to support your specific situation, please feel free to let us know. For candidates who are neurodiverse or have disabilities, we are happy to make any adjustments needed throughout the interview process—just ask!

Interview Process:

2nd stage:

Technical interview, this stage evaluates your technical expertise and problem-solving abilities, especially if you're applying for a technical role.

Final Stage:

10-15 min presentation and a panel interview where multiple people from different departments ask you questions.

Compensation

• Competitive Pay: Salaries reviewed annually to ensure they reflect your performance and market value.
• Loyalty Pension: We invest in your future. Starting at a 5% employer contribution, we increase this by 0.5% every year after your third anniversary, up to a maximum of 8%.
• Protection: Comprehensive Group Life Assurance for peace of mind.

Purpose & Culture

• Real Impact: Work on mission-critical projects that secure and improve the UK's digital infrastructure.
• Autonomy: A culture that empowers you to make decisions, prototype rapidly, and iterate towards success.
• Service & Community: We support those who serve. 10 paid days for Reservist Military Service.

Work / Life Balance

• Time Off: 25 days annual leave + Bank Holidays, with the flexibility to Buy/Sell additional days to suit your lifestyle.
• Giving back: 2 paid volunteering days per year.

Development & Growth

• Master Your Craft: Fully funded professional certifications (AWS, GCP, Agile, etc.) supported by 5 days paid study leave.
• Expand Your Horizons: An additional £500 annual "Personal Choice" fund to learn whatever inspires you—work-related or not.
• Support: Access to 1-2-1 professional coaching and team training to accelerate your career.

Health & Balance

• Premium Health: Vitality Private Medical Insurance (includes Apple Watch, gym discounts, and rewards).
• Flexibility: Genuine hybrid working with a WFH equipment allowance to perfect your home setup.
• Wellbeing: Cycle to Work scheme and a commitment to sustainable, healthy working practices.