Business Analyst

Buchanan; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Buchanan, based in London, is hiring a Business Analyst to join its Technology & Data team. The role focuses on getting close to the business, working with stakeholders and leadership, and shaping the technology and tools built to support real-world processes.

You will connect the business with the Technology & Data team, turning challenges into practical solutions, and help drive automation and scalable improvements as the company grows.

Qualifications

• Experience in Business Analysis, Process Improvement, Operations or a similar role.
• Strong process mapping and requirements gathering skills.
• Confidence working with stakeholders at different levels of a business.
• Curiosity and ability to ask questions to uncover root causes.
• Ability to translate complex information into clear requirements.
• Interest in how technology can improve work processes.

Responsibilities

• Working with stakeholders across the business to understand existing processes, workflows and pain points.
• Running workshops, interviews and discovery sessions to understand how teams work day to day.
• Mapping current and future-state processes and identifying opportunities for improvement and automation.
• Translating business needs into clear requirements for our technology team.
• Working closely with developers as new internal tools and solutions are designed and built.
• Supporting testing, implementation and adoption of new technology across the business.
• Helping create better, more scalable ways of working as Buchanan continues to grow.

Skills

Process mapping

Requirements gathering

Stakeholder management

Questioning & analysis

Clear communication

Tech curiosity

Tools

Buchanan internal tools

Job description

We’re hiring a Business Analyst to join our growing Technology & Data team at Buchanan.

This is a great opportunity for someone who wants more than simply picking up tickets and documenting requirements.

We’re looking for a Business Analyst who wants to get close to the business, work directly with stakeholders and senior leadership, understand how people actually work and help shape the technology and tools we build.

You’ll play a key role in connecting our business with our Technology & Data team, taking real-world processes and challenges and turning them into clear, practical solutions.

What you’ll be doing:

• Working with stakeholders across the business to understand existing processes, workflows and pain points
• Running workshops, interviews and discovery sessions to understand how teams work day to day
• Mapping current and future-state processes and identifying opportunities for improvement and automation
• Translating business needs into clear requirements for our technology team
• Working closely with developers as new internal tools and solutions are designed and built
• Supporting testing, implementation and adoption of new technology across the business
• Helping create better, more scalable ways of working as Buchanan continues to grow

What we’re looking for:

• Experience in Business Analysis, Process Improvement, Operations or a similar role
• Strong process mapping and requirements gathering skills
• Confidence working with stakeholders at different levels of a business
• Someone curious who enjoys asking questions and getting to the root of how things work
• The ability to take complex information and communicate it clearly and simply
• An interest in technology and how it can be used to improve the way people work

You don’t need to be a developer or come from a highly technical background. We’re much more interested in someone who can understand people, processes and problems, and make sure we’re building the right solutions.

Based in London Bridge, with four days in the office and one day working remotely

You’ll be joining at an exciting stage in the development of our Technology & Data function, with the opportunity to take real ownership, work closely with senior leadership and play a key role in shaping how we use technology across the business.

If you’re a Business Analyst who enjoys getting under the hood of how a business operates and wants the opportunity to make a genuine impact, I’d love to hear from you.