Business Analyst

Dabster; Dunstable; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A consulting firm is seeking an experienced Business Analyst to lead process documentation for a restaurant transformation project. The ideal candidate will have over 5 years in business analysis, focusing on optimizing Procure-to-Pay processes and POS systems. This position offers a hybrid work environment based in Dunstable, requiring three days on-site. Competitive remuneration and opportunities for extension are expected.

Qualifications

• 5+ years of business analysis experience, preferably in retail/hospitality.
• Proven success in process documentation and business process improvement.
• Knowledge of Procure-to-Pay processes is essential.

Responsibilities

• Document detailed process flows using BPMN and flowcharts.
• Analyze current POS system capabilities and limitations.
• Map procurement processes including vendor management and invoicing.

Skills

Process modelling tools proficiency

Requirements gathering experience

Understanding of ERP systems

Tools

Visio

Lucidchart

Job description

Position Details

Position Title: Business Analysts

Hiring Mode: 3PT

Project End date: 28/02/2026 (Expected to get extended)

Remote or Hybrid: Onsite - Dunstable (three days/week)

Address of client location: Whitbread Court, Houghton Hall Business Park, Porz Ave, Houghton Regis, Dunstable LU5 5XE, United Kingdom

BiLingual: N

Replacement / New Position: Replacement role

TechStack - 3 Mandatory Skills:

• Proficiency in process modelling tools (Visio, Lucid chart, or similar)
• Experience with requirements gathering and documentation methodologies
• Understanding of ERP systems and procurement modules

Business Analyst - F&B Restaurant Transformation Project

Contract (Project-based)

Project Duration: 3-6 months (with potential for extension)

Project Overview

We are seeking an experienced Business Analyst to lead process flow documentation and analysis for a comprehensive F&B restaurant transformation initiative. This critical role will focus on streamlining Point of Sale (POS) system upgrades and optimizing the Procure-to-Pay cycle to enhance operational efficiency across our restaurant operations.

Key Responsibilities

Process Documentation & Analysis

• Document detailed process flows using industry-standard methodologies (BPMN, swimlane diagrams, flowcharts)
• Map end-to-end Procure-to-Pay processes from vendor onboarding through payment reconciliation

POS System Transformation

• Analyze current POS system capabilities and limitations across all restaurant locations
• Document order management workflows from customer interaction through kitchen operations
• Map payment processing, inventory integration, and reporting workflows
• Document staff training requirements and change management procedures

Procure-to-Pay Optimization

• Map current procurement processes including vendor management, purchase requisitions, Invoicing, Invoice matching, approvals, and payments
• Document invoice processing and payment authorization procedures
• Design streamlined P2P processes aligned with industry best practices

Stakeholder Management

• Conduct interviews and process observation sessions across multiple stakeholder in Operations, Finance, Supplychain and other teams
• Collaborate with IT teams to ensure technical feasibility of proposed solutions

Required Qualifications

Essential Experience

• Minimum 5 years of business analysis experience, preferably in retail/hospitality sector
• Proven track record in process documentation and business process improvement
• Knowledge of Procure-to-Pay processes and best practices

Technical Skills

• Proficiency in process modeling tools (Visio, Lucidchart, or similar)
• Experience with requirements gathering and documentation methodologies
• Understanding of ERP systems and procurement modules

Working Conditions

• Hybrid work environment with 3 days of working in Dunstable location at customer site
• Collaborative team environment with cross-functional project teams