Business Analyst

The People’s Pension; Crawley; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A not-for-profit organization in Crawley is seeking a Business Analyst for a 12-month FTC to support business objectives through effective liaison, detailed analysis, and documentation. Candidates should have strong experience in business analysis, SDLC methodologies, and an understanding of IT and pension sectors. The role offers competitive benefits including generous pension contributions and onsite facilities.

Benefits

Generous pension contributions

Employee healthcare

Onsite gym

Subsidised restaurant

Qualifications

• Strong experience in business analysis with methodologies.
• Good understanding of IT and pension industries.
• Significant experience in documentation and process improvements.

Responsibilities

• Liaison between stakeholders to meet business objectives.
• Analyze customer interactions and generate actionable insights.
• Support projects with business analysis consultancy.

Skills

Business analysis skills

Documentation techniques

SDLC methodologies

IT industry knowledge

Process improvement

Education

BCS International Diploma or ISEB qualification

Job description

Business Analyst – 12 months FTC

About People’s Partnership:

At the heart of our not-for-profit organisation is a commitment to make the future-saving experience simple for our members. We champion fairness and simplicity, not profit. We offer a diverse, flexible, hybrid working environment, ensuring everyone can work and be their best.

What you'll be doing:

• Act as a liaison between business stakeholders, supporting activities that help meet business objectives through identifying, validating, and supporting internal and external change.
• Analyze customer interactions, generate reports, and provide actionable insights.
• Provide business analysis consultancy support to projects and change requests, including process or system improvements.
• Create detailed requirements and analysis documentation as per project needs.
• Suggest changes to improve business efficiencies within projects and the wider programme.
• Participate in multiple projects, update documentation, prioritize tasks, and ensure timely delivery.

What we’re looking for:

• Strong business analysis skills with experience in methodologies, elicitation, and documentation techniques.
• Experience across the full application lifecycle in SDLC methodologies.
• Good understanding of developments in IT, pensions, and occupational health industries.
• Ability to develop and maintain documentation, processes, and procedures.
• Significant Business Analysis experience or a BCS International Diploma/ISEB qualification. PRINCE2 or Agile Foundation is a plus.

What you can expect from us:

• Generous pension contributions (up to 14%)
• Real living wage
• Income protection, critical illness cover, and death in service insurance
• Employee healthcare
• Parental and adoption leave
• Learning & development opportunities
• Travel season ticket loans
• Subsidised restaurant in Crawley
• Volunteering days and charity payroll giving
• Onsite gym
• Ride-to-Work scheme
• Social clubs and events

Learn more about our employee support on our website.

Disability Statement:

We are an equal opportunities employer committed to fair treatment and enabling all candidates to perform at their best. Please inform us if you need reasonable adjustments during the recruitment process.

Perks:

We value our employees with benefits including a competitive pension, healthcare, onsite gym, subsidised restaurant, and training programs to support career development.