Business Analyst

Adecco; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading staffing agency is seeking a Business Analyst for a temporary contract to improve operational compliance and service delivery within Housing Demand. Responsibilities include documenting processes, developing Standard Operating Procedures, and leading compliance plans. Ideal candidates will have skills in Business Process Mapping and Stakeholder Engagement. This role is based in Ealing, London, and offers a competitive daily rate.

Benefits

Convenient location near transport links

Impactful work in housing sector

Professional growth opportunities

Qualifications

• Strong skills in Business Process Mapping and SOP development.
• Experience in Operational Compliance and Stakeholder Engagement.
• Proficiency in Workshop Facilitation and Process Improvement.

Responsibilities

• Collaborate with Housing Demand staff to document and map essential business processes.
• Develop Standard Operating Procedures and lead compliance improvement plans.
• Communicate benefits of transitioning to improved processes.

Skills

Business Process Mapping

Operational Compliance

Stakeholder Engagement

Workshop Facilitation

Documentation Management

Job description

Job Opportunity: Business Analyst - Housing Demand (Temporary Contract)

Are you ready to make a significant impact in the Housing Demand sector? Our client is on the lookout for a talented Business Analyst who thrives in dynamic environments and is passionate about process improvement and compliance. This is your chance to contribute to a vital area of the organisation for a contract period of 3 months.

We're looking for a proactive and collaborative Business Analyst to join our Housing Demand (HD) team. This is a key role focused on improving how we work, ensuring compliance, and enhancing service delivery.

Location: Ealing, London
Working Pattern: Full-Time (2-3 days in office)
Daily Rate: 205.92 PAYE per day or 273.81 per day Umbrella
IR35 status: INSIDE
IT equipment provided

Purpose of the Role:
As a Business Analyst, you will collaborate closely with Housing Demand (HD) staff and managers to document and map essential business processes, develop Standard Operating Procedures (SOPs), and lead the creation of a compliance improvement plan. Your role is critical to enhancing operational compliance, efficiency, and service delivery within HD.

Key Responsibilities:

• familiarise yourself with the existing landscape and HD improvement plans.
• Work hand-in-hand with HD staff to map current processes and develop clear SOPs.
• Identify areas of non-compliance and propose targeted interventions.
• Collaborate with stakeholders to co-design a compliance improvement plan.
• Facilitate workshops and feedback sessions to understand the step-by-step business processes underpinning HD operations.
• Create visual maps and representations of HD business processes.
• Maintain clear documentation and version control of SOPs.
• Communicate benefits of transitioning from current processes to improved ones.

Key Accountabilities:

• Build rapport with operational staff, team leaders, and project team members.
• Present findings and recommendations clearly to a range of audiences.
• Work with senior managers to prioritise compliance improvement areas.
• Develop and support the implementation of a compliance improvement plan.

Key Performance Indicators:

• Building trust with key HD managers and operational staff.
• Completion of clear SOPs for identified HD processes.
• Development and delivery of a compliance improvement plan.
• Evidence of improved compliance and reduced errors.
• Enhanced operational efficiency and reduced turnaround times.

What We're Looking For:

To excel in this role, you should possess:

• Strong skills in Business Process Mapping and SOP development.
• Experience in Operational Compliance and Stakeholder Engagement.
• Proficiency in Workshop Facilitation and Process Improvement.
• Excellent Documentation Management and Compliance Planning skills.

Why Join Us?

• Convenient Location: Our office is just a 12-minute walk from Ealing Broadway train station.
• Impactful Work: Your contributions will directly enhance service delivery and operational efficiency.
• Professional Growth: Work with a talented team and gain invaluable experience in the housing sector.

We are an Equal Opportunities Employer and are committed to building a supportive environment for all candidates. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.