Business Analyst

Axis; City Of London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A global specialty insurer in the City of London is seeking a Business Analyst who will manage operational transformation initiatives. The ideal candidate will have strong analytical and communication skills, along with experience in stakeholder management. Responsibilities include capturing and analyzing business requirements, problem-solving, and documentation of user stories. A background in the insurance industry is preferred but not mandatory.

Qualifications

• Effective communication skills in both written and oral form.
• A high level of analytical, problem solving and numerical skills.
• Ability to understand complex problems and express them clearly.

Responsibilities

• Ensure operational transformation is in line with regulatory requirements.
• Liaise with business subject matter experts for requirement gathering.
• Capture business requirements and analyze their impact.

Skills

Effective communication skills

Analytical skills

Problem-solving skills

Stakeholder management

Process mapping skills

MS Office proficiency

Tools

Visio

Advanced Excel

Job description

Overview

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.

How does this role contribute to our collective success?

The Business Analyst is responsible for business process analysis & design, root cause & gap analysis, improvement identification and implementation, requirements management, and mapping of business processes across all functional operational activities. Reporting to the Business Analyst Lead, the role will be based in Red Bank office or the Princetown office and will focus on operational transformation initiatives including project and small change/demand management deliverables, which is driven by the business within an agile framework. The initiatives will vary in scope across our organisation, and the Business Analyst will be expected to manage key senior stakeholders in both Global Markets and North America, while working with a high degree of autonomy.

Responsibilities

• Ensuring operational transformation is conducted in line with regulatory requirements, considers wider-market initiatives and correlates deliverables against the AXIS value chain, whilst documenting problem statements and projected business benefits that help the development of the business case.
• When assigned to centrally governed projects or smaller demand change requests the BA will liaise with business subject matter experts; facilitating meetings to gain an understanding of their area to ensure the business requirements are understood.
• The BA will be responsible for capturing business requirements, validating and analyzing the business impact which will substantiate operating model, technology and / or process deliverable feasibility in context of current business strategy.
• Documenting User stories and success criteria
• Identify, document, and present vital business process metrics across the AS IS and TO BE states enabling benefits to be measured in respect of projected FTE savings.
• Work independently at examining processes, data, and systems to understand the opportunities and impacts across AXIS when forming the basis of the improvements and TO BE state.
• On occasions where deliverables include technology changes, the BA will assist with User Acceptance Test planning, reviewing the proposed acceptance test scenarios to ensure the expected business outcomes are in line with stakeholder requirements and agreed project goals.
• Champion Business Analysis best practices, socializing and further developing the AXIS process taxonomy, whilst adopting relevant analysis techniques to drive forward operational transformation capabilities across our organization.
• You may also be required to take on additional duties, responsibilities and activities appropriate to the nature of this role.

About You

We encourage you to bring your own experience and expertise to the table, so while there are some qualifications and experiences, we need you to have, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals.

What you need to have

• Effective communication skills in both written and oral form
• A high level of analytical, problem solving and numerical skills
• Ability to understand problems and express the complexity of them in clear terms in varying formats depending on the audience
• Excellent client facing skills/collaboration and stakeholder management and engagement
• Ability to influence and coordinate senior stakeholders and concurrent projects
• Able to work effectively and self-sufficiently
• Aptitude for multi-tasking, working to emerging and tight timelines
• Strong process mapping skills, process data synthesis and value add analysis with preferred process improvement project experience
• MS Office, including Visio and advanced Excel

What we prefer you to have

• Insurance / Reinsurance industry experience including North American Commercial and Specialty lines of business, London Market and Lloyd’s processes including Open Market and Delegated placing types.
• Lean Six Sigma and Process Reengineering experience
• Business Analysis: CBAP, IIBA, BCS or relevant equivalent