Business Analyst

Flutter; City Of London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading sports betting and iGaming operator is seeking a motivated Business Analyst in London to support the Programme Management team. The role involves documenting business processes and requirements, ensuring alignment with strategic objectives, and driving continuous improvement initiatives. Ideal candidates will have a background in business analysis and project management, with tools like PowerBi, Jira, and Excel. This position offers a variety of benefits including uncapped holiday allowance and enhanced pension scheme.

Benefits

Uncapped Holiday Allowance

Enhanced Pension Scheme

Bonus Scheme

Life Assurance

Private healthcare

£/₤1,000 annual self-development learning fund

Enhanced Parental Leave

Wellbeing scheme

On-site Gym

Qualifications

• Experience in business analysis preferably in Consumer, Retail, Tech, Gaming or eCommerce.
• Strong project reporting and analytics capabilities.
• Familiarity with process and document management tools.

Responsibilities

• Support the programme team and collaborate to document requirements.
• Ensure transparency in requirement gathering.
• Perform data analysis and generate insights for decision-making.

Skills

Business analysis

Data analysis

Project management

Communication

Problem-solving

Education

CBAP, CCBA, CSM, MSP, or equivalent certification

Tools

PowerBi

Jira

Excel

Job description

Business Analyst

Location: Leeds/London/Dublin
Contract type: Fixed term contract
Reporting to: Programme Manager

We are seeking a highly motivated and collaborative Business Analyst to support the Programme Management team. The role will be part of our Strategy, Change & Transformation team who shape, enable and drive the strategic change agenda within Group COO, and are at the centre of our leading (and growing) global business.

The Business Analyst is accountable for surfacing, understanding and documenting business processes & requirements, identifying areas for improvement, and ensuring that business and programme needs are met through process improvements, or strategic changes. This role strategically bridges between business needs and technical solutions, ensuring alignment between business objectives and project work.

About COO - Strategy, Change & Transformation

As Flutter we have an unparalleled portfolio of world-class brands, global scale and challenger mentality, through which we excite and entertain our customers. Our Mission in Group COO is to supercharge the 'Flutter Edge' - our collective power and global differentiator.

Accountabilities & Responsibilities

• Provide support as a part of the programme team and collaborate with business units to surface, analyse and document requirements and processes in line with strategic objectives
• Responsible for requirement gathering and documentation with the business, ensuring transparency and alignment to the businesses expectations
• Support project management activities including planning, monitoring, and reporting
• Perform data analysis and generate insights to support decision-making, including reporting through with clear outcomes and metrics
• Collaborate across business units and delivery teams to optimally align planning with outcomes, driving incremental business value realisation
• Drive continuous improvement by recommending incremental improvements to the Programme and project work, including gap analysis and process improvement opportunities

Skills & Capabilities

• Experienced in a business analyst role, preferably within Consumer, Retail, Tech, Gaming or eCommerce industries
• Superb communication and teaming skills
• High quality attention to detail
• Ability to elevate data analysis and reporting through visualisation, insight and storytelling
• Experience in project management methodologies
• Comfortable navigating a global organisation and collaborating with multi-functional teams
• Ability to coordinate and work in a fast-paced environment
• Problem-solving, and analytical skills
• A track record of successful delivery within a team

Qualifications & Experience

• Strong / Proven abilities in project reporting and analytics
• Experience with process & document management tools, such as PowerBi, Jira and Excel
• CBAP, CCBA, CSM , MSP, or equivalent certification is a plus
• Experience working in a highly regulated environment
• Familiarity with digital / technology transformation

Measure of Success

• Project Delivery: Supporting the delivery of end-to-end solutions by starting transformations well, implementing well and optimising beyond delivery.
• Team Development: Support the development of the wider Strategic Change & Transformation function, growing our collective capability, capacity and sense of team
• Elevating Transformation across Flutter: An approach for uplifting and innovating to develop our strategic delivery capability across Flutter
• Operational Efficiency: Enable the demonstration of tangible improvements in operational processes and business performance as a result of project initiatives
• Customer Satisfaction: Building strong relationships and ensuring clear communication across teams & management
• Risk Management: Actively catalogue and report on business risks, ensuring minimal disruption to business operations and supporting our enterprise risk profile
• Change Adoption: Support the smooth implementation of new processes or systems, with high adoption rates and minimal resistance
• Continuous Improvement: Embedding a culture of continuous learning and best practice sharing across teams and projects

About Flutter

Flutter is the world's leading online sports betting and iGaming operator, with a market leading position in the US and across the world. Our ambition is to use our significant scale and our challenger mentality to change our industry for the better.

Benefits:

• Uncapped Holiday Allowance
• Enhanced Pension Scheme
• Bonus Scheme
• Life Assurance
• Income protection
• Private healthcare (with option to add dependent)
• £/₤1,000 annual self-development learning fund & Access to thousands of Udemy courses
• Invest via the Company Share save Scheme, Discount vouchers, Volunteering days.
• Enhanced Parental Leave and paid time off for appointments.
• Reward portal eg. electric car scheme, gym membership discounts etc.
• Wellbeing scheme
• On-site Gym, Canteen and Gaming area plus many more!