Business Analyst

Collectively Inc.; Camden Town; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading technology services provider is seeking an experienced Senior Business Analyst in Camden Town. The role involves leading business analysis across strategic projects, facilitating stakeholder engagement, and driving process optimisation. Candidates should have over 7 years of experience, strong analytical skills, and proficiency in tools like JIRA and Confluence. This position offers opportunities for professional growth and a commitment to diversity and inclusion.

Qualifications

• 7+ years' experience in business analysis, with at least 3 in a lead capacity.
• Proven track record of delivering complex projects in Agile environments.
• Strong understanding of business architecture and requirements engineering.

Responsibilities

• Lead end-to-end business analysis across strategic programmes.
• Facilitate workshops to elicit and refine requirements.
• Drive process reengineering and identify automation opportunities.

Skills

Stakeholder engagement

Analytical skills

Problem-solving

Negotiation skills

Education

Degree in Business, IT, or related discipline

Tools

JIRA

Confluence

Visio

Lucidchart

Job description

We are seeking an experienced and strategic Senior Business Analyst to join our team and lead the analysis and delivery of complex business and technology initiatives. This role requires a proactive, commercially aware individual who can operate confidently across business domains, engage senior stakeholders, and drive value through insight, innovation, and collaboration.

The successful candidate will play a pivotal role in shaping solutions, influencing decision-making, and ensuring alignment between business needs and technology capabilities. You will lead discovery, define requirements, and support delivery across multiple workstreams, while mentoring junior analysts and contributing to continuous improvement of BA practices.

Key Responsibilities:

• Lead end-to-end business analysis across strategic programmes and high-impact projects
• Facilitate workshops and stakeholder interviews to elicit, challenge, and refine business requirements
• Translate complex business needs into clear, actionable user stories, functional specs, and process models
• Drive process reengineering and optimisation initiatives, identifying opportunities for automation and efficiency
• Collaborate with Product Owners, Architects, and Delivery Managers to shape solutions and prioritise backlogs
• Act as a trusted advisor to senior stakeholders, influencing decisions through data-driven insights and structured analysis
• Own and manage traceability of requirements through development, testing, and implementation
• Support change management and business readiness activities, ensuring smooth adoption of new solutions
• Champion best practices in business analysis, mentoring junior BAs and contributing to capability development

Requirements:

• 7+ years' experience in business analysis, with at least 3 years in a senior or lead capacity
• Proven track record of delivering complex projects in Agile, hybrid, or waterfall environments
• Strong understanding of business architecture, process modelling (e.g. BPMN), and requirements engineering
• Experience working with cross-functional teams in regulated or enterprise-scale environments
• IIBA or BCS certification (ISEB Diploma in Business Analysis) preferred
• Degree in Business, IT, or related discipline (or equivalent experience)

Skills & Competencies:

• Exceptional stakeholder engagement and communication skills, including C-suite interaction
• Advanced facilitation and negotiation skills, with the ability to resolve conflicts and align diverse viewpoints
• Strong analytical and problem-solving capabilities, with a strategic mindset
• Proficiency in tools such as JIRA, Confluence, Visio, Lucidchart, and Google suite
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Comfortable navigating ambiguity and driving clarity in complex settings

TELUS Agriculture & Consumer Goods is a great place to work, with a diverse team and innovative technology solutions. We offer a high-performance culture that is personally fulfilling, professionally challenging, and financially rewarding.

We are committed to fair employment practices and offer accommodation for applicants with disabilities. Our team is dedicated to enabling remarkable human outcomes, and we welcome applicants who share our passion.