Business Analyst

Blue Arrow; Cambridge; On-site; GBP 60,000 - 80,000; Full time

Job summary

Une entreprise de premier plan recherche un Business Analyst pour analyser et améliorer les processus d'affaires. Ce rôle implique l'analyse de modèles commerciaux et le développement de pratiques numériques modernes. Candidates avec une expérience significative en revue de processus et en gestion de projets multiples sont particulièrement bienvenus. Le poste est basé à Cambridge, offrant une rémunération compétitive.

Qualifications

• Expérience significative en tant que Business Analyst.
• Capacité d'analyse de données complexes et de revue de processus.
• Expérience de gestion de projets multiples en contexte concurrentiel.

Responsibilities

• Analyser les modèles d'affaires et les processus pour améliorer l'efficacité.
• Définir la portée des projets avec le Bureau de gestion de programme.
• Mettre en œuvre des cadres d'amélioration continue pour un changement durable.

Skills

Analyse de données complexes

Revue de processus orientée client

Amélioration continue

Gestion de projets

Négociation et influence

Job description

Business Analyst needed!!

* Salary: Between £20 to £23 per hour
* Location: Cambridge
* Hours: Monday - Friday 9am - 5pm
* Till December 2025 with the possibility of extension

The Purpose of this role is:

To be responsible for the analysis of business models, business structures, business processes and customer journeys, across a broad range of service areas to improve service delivery and efficiency.

To advise on and facilitate the redesign of structures and processes with a focus on modernising business practices, enhancing digital capabilities, and fostering a culture of continuous improvement through data-driven insights and collaborative change initiatives. To be responsible for identifying, creating, and facilitating transformational process design changes by conducting business and systems process analysis and design at a complex level.

To support the production of agreed improvement delivery plans through effective and collaborative working with senior managers and colleagues in the Council and with its partners.

In this role you will:
1. Work with the Programme Management Office to define project scope, evaluate business cases, and prioritise initiatives using structured methodologies and weighted scoring aligned to the Council's strategic objectives.
2. Perform root cause analyses and gap need analyses to identify process inefficiencies and underperforming technologies.
3. Implement continuous improvement frameworks to drive sustainable change.
4. Be responsible for planning, leading and delivering multiple, concurrent business process re-engineering and customer journey mapping projects involving service representatives, to help identify the needs within competing demands of the business and work with stakeholders to address them.

• Significant experience as a Business Analyst.
• Experience of finding new ways of looking at issues and drawing out new insights from diverse and complex information.
• Experience of undertaking customer focussed business process reviews and/or customer journey mapping preferably in the public sector.
• Experience of managing or supporting multiple concurrent projects with competing demands and minimal resources.
• Personal commitment to continuous service improvement and passionate about improving service delivery and efficient working practices.
• Considerable experience of analysing complex data sets.
• Experience of negotiating with and influencing teams, managers and stakeholders to persuade them to embrace change and service redesign, maintain high performance and seek to continuously improve services.

For the full JD please apply today!

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