Business Analyst

Simplex Services Pvt Ltd.; Brighton; Hybrid; GBP 55,000 - 85,000; Full time

Job summary

Simplex Services Pvt Ltd. in Brighton seeks an experienced Business Analyst with deep Dynamics CRM knowledge to collaborate with stakeholders across the organization and bridge development and testing teams.

You will gather, document, and present requirements, build POCs, and support CRM configurations. The role emphasizes strong analytical skills, data-driven insights, and effective communication to ensure end-user success.

Qualifications

• Five or more years of experience in analytics and systems development.
• High proficiency with SQL and database management.
• Proven analytical abilities.
• Experience in generating process documentation and reports.
• Excellent communication skills, with an ability to translate data into actionable insights.
• Good to have: Bachelor’s degree in information technology or computer science.
• Strong working knowledge of Visio and data visualization tools.
• Experience managing projects and user testing.
• Extensive experience with data visualization.

Responsibilities

• Run requirement gathering workshops.
• Breaking down and documenting requirements for development and test teams.
• Documenting and presenting requirements to business stakeholders.
• Building POCs / Dynamics CE/CRM configuration.
• Issue investigation, troubleshooting and resolution.
• Training users

Skills

Dynamics CRM

Requirement gathering

Stakeholder communication

Data analysis

BI visualization

SQL

Education

Bachelor’s degree in IT or CS

Tools

Power BI

Power Apps

Power Automate

Qlik Sense

Visio

SQL

Job description

The role requires an experienced business analyst, combined with strong functional knowledge of Dynamics CRM. You will be working with stakeholders across the organisation, working closely with development and test teams to deliver effective solutions to end users.

Role Objectives:

• Running requirement gathering workshops.
• Breaking down and documenting requirements for development and test teams.
• Documenting and presenting requirements to business stakeholders.
• Building POCs / Dynamics CE/CRM configuration.
• Issue investigation, troubleshooting and resolution.
• Training users

Responsibilities:

• 5 years + experience in similar roles, working with Dynamics CME/CRM.
• Strong preference for finance sector experience.
• Proven experience of translating end user requirements into software capabilities.
• Strong analytical skills.
• Self-motivated and organised. Ability to prioritise carefully, working across multiple workstreams and to multiple
  deadlines.
• Excellent communicator both written and verbal. Must be comfortable working with a wide range of stakeholders.
  Great team player. Must be able to collaborate positively and inclusively within large teams.
• Enthusiasm for learning new skills and systems.
• Experience of building POCs/presales.
• Experience of Qlik Sense/Power BI or other BI technologies useful.
• Experience of Power Apps/Power Automate.
• Experience of working with sensitive data and complex access/security models.
• Experience of working with integrations across multiple platforms.

Must have:

• Five or more years of experience in analytics and systems development.
• High proficiency with SQL and database management.
• Proven analytical abilities.
• Experience in generating process documentation and reports.
• Excellent communication skills, with an ability to translate data into actionable insights.

Good to have:

• Bachelor’s degree (or equivalent) in information technology or computer science.
• Strong working knowledge of relevant Microsoft applications, including Visio.
• Proven ability to manage projects and user testing.
• Extensive experience with data visualization.

Simplex-Services, headquartered in Brighton, formed in 2014, specialises in information technology consulting and the implementation of IT services across all industries.

Our agile, dynamic teams of IT and business strategy enablers allow us to cut across the limitations of large-scale organisations by delivering services and solutions with speed, precision and flexibility. With over 100 years of corporate experience amongst our founding members, we offer our clients immediate advice and tailored solutions to your strategy.

With a fresh approach to IT and practical awareness that any solution needs to be end user-centric and aligned to a strategy, Simplex Services have the capabilities to resolve small- and large- scale projects, whether in-house or through smart source frameworks.

35 Sussex Innovation Centre, Science Park Square, Falmer, Brighton BN1 9SB