Business Analyst

K3 Capital Group; Bolton; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a skilled Business Analyst to join their dynamic team. This exciting role focuses on transforming IT functions by insourcing infrastructure services and building bespoke applications. You will be at the forefront of driving business process efficiencies through automation and digitization, working closely with key stakeholders to analyze and enhance operational processes. Your expertise in analysis tools and stakeholder engagement will be crucial in ensuring successful systems integration and impactful change. If you're passionate about leveraging technology to improve business outcomes and thrive in a hybrid work environment, this opportunity is perfect for you.

Qualifications

• Relevant Business Analyst experience in a professional services context.
• Proficient in stakeholder analysis and process mapping tools.
• Experience in embedding change and supporting operational teams.

Responsibilities

• Gather and clarify requirements to ensure successful delivery.
• Analyze business processes and identify areas for improvement.
• Engage with stakeholders to enhance technology use in business.

Skills

Stakeholder analysis

Process mapping

Gap analysis

Root cause analysis

Use case modelling

Data-driven decision making

Change management

Education

ISEB accreditation in Business or Systems Analysis

Tools

Microsoft Visio

Miro

Lucidchart

BPMN Tools

Pega

Salesforce

Creatio

MS Dynamics

Power BI

Job description

At K3 Capital Group we're undergoing a transformation of our IT function, a combination of insourcing infrastructure services and building bespoke applications (including no/low code). A particular focus includes data services and driving business process efficiencies through automation / digitisation.

To support this we have created a brand new position as Business Analyst, with typical responsibilities such as:

• Gathering / clarifying scope of requirements, ensuring full understanding of the business problem that needs to be addressed and what outcomes need to be achieved for a successful delivery.
• Analysing business processes, identifying areas for improvements and developing strategies to enhance efficiency and productivity.
• Actively working with key stakeholders to understand their business areas and use of technology to support their business processes. Proactively identify opportunities for improvement.
• Gathering information from a variety of sources using the most appropriate techniques for the situation, including facilitating workshops to capture current process, user stories or future operational models.
• Analysing and documenting current business processes and systems functionality using a variety of methods and sources to validate the information given.
• Driving the effective adoption of solutions by ensuring their impact on business capabilities, business process and the customer is fully defined and in line with the business and IT strategies.

A key focus will be on stakeholder engagement, requiring someone:

• Skilled at building relationships across operational and delivery teams.
• Has the ability to communicate effectively with both internal IT teams and external solution suppliers to ensure successful systems integration and clear documentation of end-to-end business processes (technical and non-technical).
• As someone aligned to key business areas, comfortable as the go to person for business requirements and process improvements becoming an integral part of the team.

Qualifications & experience

Essential

• Relevant Business Analyst experience in a similar role, preferably for a professional services / business advisory firm.
• Proficient in a range of analysis tools including stakeholder analysis, MoSCoW prioritisation, process mapping, gap analysis, root cause analysis and use case modelling.
• Able to run requirements workshops with groups of senior stakeholders.
• Experience at applying data and insight to inform decision making
• Proven experience in embedding change into operational environments offering coaching a support to individuals if required.
• Experience of the full IT development lifecycle.
• Knowledge of Process Mapping Software such as Microsoft Visio, Miro, Lucidchart or BPMN Tools

Desirable

• Partial or full ISEB accreditation in Business or Systems Analysis.
• Experience of business process improvement using formal methods such as Lean Six Sigma.
• Knowledge of CRM, workflow systems and / or data platforms / BI & MI tools.
• Experience of hands on use of low/no code tools such as Pega, Saleforce, Creatio, MS Dynamics & Power BI.

This role is aligned to our hybrid workstyle, predominantly based from home with travel to the Bolton office 1-2 days per week and potentially other UK offices such as London on an infrequent basis.