Business Adoption & Engagement Associate

Ralph Lauren; London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A global fashion brand in London is seeking a Business Adoption & Engagement Associate to enhance tool adoption across teams. This role involves creating training materials, facilitating change initiatives, and collaborating with cross-functional teams. Ideal candidates have 2–3 years of experience in communications or training, strong visual storytelling skills, and are proficient in Microsoft Office. This position provides an opportunity to drive business transformation through innovative analytics solutions.

Qualifications

• 2–3 years of experience in internal communications, training, or marketing.
• Strong communication and visual storytelling skills.
• Organized and detail-oriented.

Responsibilities

• Create user guides and onboarding materials for tools.
• Assist in delivering change initiatives.
• Develop newsletters and comms plans.

Skills

Internal communications

Change enablement

Visual storytelling

Microsoft Office

Tools

PowerPoint

Canva

Miro

Photoshop

Job description

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Business Adoption & Engagement Associate, London

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Client:

Ralph Lauren

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

1742d83f4ed1

Job Views:

7

Posted:

13.08.2025

Expiry Date:

27.09.2025

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Job Description:

Position Overview

The IBP Advanced Analytics team at Ralph Lauren sits at the intersection of product, demand, and supply, driving strategic transformation through process, data, tools, and insights. As a central player in Ralph Lauren’s end-to-end value chain, IBP is at the forefront of how the business plans, operates, and evolves, from seasonal product strategy to supply chain agility.

We are looking for a proactive and dynamic Business Adoption & Engagement Associate to support the successful integration of our solutions across the organization. This role plays a key part in helping teams understand, adopt, and champion the tools and capabilities delivered by IBP Advanced Analytics, enabling smarter decisions, faster execution, and consistent cross-functional alignment. A background in business transformation, technology, or data science transformation will be highly valuable, as it enables a deeper understanding of the users, tools, and changes involved.

You will focus on creating clear training materials, delivering engaging communications, and supporting change management efforts that ensure high impact and long-term adoption of advanced analytics solutions.

· Training Development & Documentation: Create easy-to-use user guides, learning decks, and onboarding materials to ensure high adoption of tools and dashboards.

· Change & Engagement Support: Assist in delivering change initiatives that help business users understand, adapt to, and embrace new analytics capabilities.

· Internal Marketing & Communications: Develop newsletters, campaign materials, and comms plans to drive awareness, clarity, and engagement.

· Workshop & Forum Support: Help coordinate and deliver learning sessions such as training, forums, tool demos, and knowledge shares.

· Cross-Functional Collaboration: Work closely with Data Analyst, Data Scientists, and Business Stakeholders to align training and messaging with project goals.

Experience, Skills & Knowledge

· 2–3 years of experience in internal communications, training, change enablement, or marketing

· Strong communication and visual storytelling skills (PowerPoint, Canva, Miro, Photoshop, etc.)

· Strong knowledge in Microsoft Office Package (Excel, Word, PPT, Bookings, Forms, SharePoint)

· Organized and detail-oriented with the ability to manage multiple initiatives

· A proactive team player who is comfortable gathering input across functions

· Based in London or able to commute regularly to our London office

· Fluent in English (spoken and written)

· Experience in a consulting environment or consulting-style transformation work is a strong plus

· Background or exposure to business transformation, technology, or data science transformation is highly desirable, especially in environments where adoption and change are driven by new tools, systems, or ways of working