Business Administrator - FMCG

SmithCarey Ltd; Norwich; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Business Administrator to join their vibrant team in Norwich. This role blends product stock management with customer account administration, offering a dynamic work environment. You'll be responsible for managing stock levels, maintaining critical IT systems, and ensuring accurate financial reconciliations. The ideal candidate will have at least 2 years of office experience, strong communication skills, and a keen eye for detail. Join a supportive and collaborative culture where your contributions will significantly impact the business's success. If you're ready for a new challenge, this is the opportunity for you!

Qualifications

• Minimum of 2 years experience in office-based business administration.
• Strong accuracy and attention to detail in administrative tasks.

Responsibilities

• Manage product stock levels and customer account administration.
• Accurate maintenance of SAP and Arkania systems.
• Prepare aged debtor management reports and handle customer queries.

Skills

Office Administration

Customer Service

Stock Management

Finance Administration

Communication Skills

Attention to Detail

Education

2+ years of office-based experience

Tools

SAP

Microsoft Office

Excel

Arkania

Job description

BUSINESS ADMINISTRATOR

Norwich Based – Flexible Working

Competitive basic plus bonus & a range of benefits.

THE COMPANY

Our client is a highly successful 100+ year European food group, producing a large range of high-quality herbs, favourable edible oils, sauces, and marinades sold through grocery retail and food manufacturers. As a family business, they are proud to have grown to be a global leader through continued investment in agricultural know-how, product development and an unreserved commitment to providing the consumer with great tasting food products.

As part of their continued investment for growth in the UK market, they are looking to appoint a Business Administrator as part of their friendly and highly motivated team.

THE ROLE

This is an exciting and broad-based new position with a balance of product stock management control and customer account management administration tasks which provides an interesting variety of key business tasks and responsibilities. These will include:

1. Managing product stock levels in line with sales forecasts and incoming newly manufactured stocks to ensure all customer orders are maximised.
2. Accurate maintenance of SAP and Arkania systems.
3. Checking all incoming customer payment receipts against invoices to ensure accurate reconciliation and system updates.
4. Managing credit control and new accounts in line with agreed trading terms.
5. Preparing aged debtor management reports.
6. Providing cover for commercial administration activities including customer order processing, resolving order/delivery queries, and managing any relevant complaints.

The position is office based with an optional one day per week home working flexibility. This exciting role offers an interesting mix of responsibilities and administration activities which will see you working at the heartbeat of the business and making a real contribution to its continuing success.

ABOUT YOU

Living within easy accessibility to Norwich south, you have a minimum of 2 years office-based business administration experience which may have been gained within either a customer service, stock management or finance functional administrative role. Comfortable working with internal IT led administration systems (Microsoft Office, Excel, SAP etc Training provided!), you have strong accuracy, attention to detail and are experienced with general office practices with strong communication abilities.

You are an open friendly individual who demonstrates a highly personable style. You are hardworking, a team player and looking for a new challenge within a successful business that has a supportive and rewarding collaborative culture.

If this new administrative role appeals and sounds like the new career challenge you have been looking for, please apply quoting MS/2542 with your CV and salary details to [e-mail] OR call Mark Smith on 07747 847214 for an initial confidential discussion.

Application closing date: 2nd May 2025