Business Administrator (Bank)

Nuffield Health; Guildford; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

Nuffield Health recherche un Business Administrator (Bank) au sein de leur hôpital de Guildford. Le rôle implique une administration financière et un excellent service client tout en travaillant de manière flexible. Vous bénéficierez d'un environnement dynamique et varié au sein d'une entreprise dédiée à la santé et au bien-être des patients. Rejoignez-nous et contribuez à un avenir où chacun se sentira aimé et valorisé dans son travail.

Benefits

Membre de gym à £15.00 par mois

Accès à un plan de pension

Congés selon la Directive sur le Temps de Travail

Qualifications

• Expérience dans un rôle de support client dans un environnement occupé.
• Capacité à respecter des délais serrés.
• Compétences informatiques solides.

Responsibilities

• Assistance à l'administration financière des comptes patients.
• Résolution des questions liées aux factures.
• Support à la triage et à la résolution des questions des patients.

Skills

Communication

Gestion de données

Service client

Attention aux détails

Résilience

Education

GCSE en Anglais et Mathématiques

NVQ Level 2 en Business et Administration

Tools

Outlook

Excel

Word

Job description

Business Administrator (Bank)

Guildford Hospital | Business Office | Bank | Ad Hoc

£12.33 per hour

Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to community programmes – we’ll do whatever it takes to look after the UK’s wellbeing. It starts with passion and commitment to quality. It starts with you.

As this is a bank role we are looking for someone who can provide a minimum of 3 days per week and during busy periods the flexibility to be able to work 5 days per week.

The Role

As a Business Administrator in our Hospital, you will:

• Assist in the financial administration of all patient accounts
• Resolve all invoice and general queries received in the department
• Provide excellent stakeholder/customer service
• Support the triage and resolution of queries raised by patients and consultants
• Ensure that information received from external stakeholders (e.g. medical secretaries) meets the minimum level of compliance
• Resolve Data Quality issues
• Assist in general office duties such as filing, post etc
• Support any other Business Administration requirement within the department

The Person

To succeed as a Business Administrator, you will:

• Have experience in working in a busy customer facing business support function
• Be a confident and customer-focused communicator with the ability to manage and interpret the right data, and to present it in professional manner
• Ability to meet tight deadlines
• Be confident in working with numbers and large volumes of data
• Be educated to GCSE level in English and Maths, with an NVQ Level 2 in Business and Administration or equivalent
• Have excellent IT skills (Outlook/Excel/Word), keyboard skills
• Have a strong attention to detail, be persistent, resilient and determined to achieve goals set
• Ability to develop good working relationships with key stakeholders within the business

This is a busy and varied role that plays a vital part in supporting our Finance teams.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £15.00 a month.

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

Join Nuffield Health and create the future you want, today.

Applications will be considered as they are received, and interviews will be arranged accordingly. We reserve the right to close adverts early, for example, where we have received an unprecedented high volume of applications. Therefore, please apply early to ensure you are considered for the post.

It starts with you.

We reserve the right to close adverts early, for example, where we have received an unprecedented high volume of applications. Therefore, please apply early to ensure you are considered for the post.