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Business Administrator Apprenticeship - Customer Service

Getting In Limited

Runcorn

On-site

GBP 17,000 - 22,000

Full time

14 days ago

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Job summary

A leading apprenticeship program in the UK is seeking candidates for a Business Administrator Apprenticeship focused on customer service. This role offers foundational experience in administrative tasks, customer care, and working closely with sales account managers, providing vital skills for future careers.

Qualifications

  • Communication and IT skills essential.
  • Aptitude for problem solving and customer care.
  • Ability to multitask with high standards.

Responsibilities

  • Placing orders and managing customer complaints.
  • Liaising with customers via phone and email.
  • Reporting on customer service metrics.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Team working
Initiative
High standards
Ability to multitask

Education

Business Administrator Level 3

Job description

What do you want to search? Keyword Apprenticeship Type Location

Business Administrator Apprenticeship - Customer Service

Business Administrator Apprenticeship - Customer Service
, Apply From: 08/06/2025
Learning Provider
Delivered by RIVERSIDE COLLEGE
Employer
INOVYN CHLORVINYLS LIMITED
Vacancy Description
  • Placing orders
  • Pricing and working with price lists
  • Credit/debit/invoicing/rebates
  • Month end activities
  • Liaising with customers via different communication methods, i.e. phone, email etc.
  • Customer complaints - learn customer complaint process and manage reporting
  • Reporting - day-to-day and monthly Customer Service reports
  • Experience/exposure to Export markets and associated requirement and compliance required
  • Work closely with the Sales Account Managers
  • Process reviews and audits writing up findings
  • General - filing, testing new systems, attendance at weekly and monthly meetings
Key Details
Vacancy Title
Business Administrator Apprenticeship - Customer Service
Employer Description
INEOS Inovyn is Europe's leading producer of vinyls and in the top three worldwide. With an annual turnover of €5.1 billion, INEOS Inovyn has circa 4,200 employees and manufacturing, sales and marketing operations in 8 countries across Europe.INEOS Inovyn’s portfolio consists of an extensive range of class-leading products arranged across General Purpose Vinyls; Specialty Vinyls; Organic Chlorine Derivatives; Chlor Alkali; Hydrogen and Performance Chemicals. INEOS Inovyn's annual commercial production volume is circa 10 million tonnes. www.inovyn.com www.ineos.com INEOS Inovyn’s portfolio consists of an extensive range of class-leading products arranged across General Purpose Vinyls; Specialty Vinyls; Organic Chlorine Derivatives; Chlor Alkali; Hydrogen and Performance Chemicals. INEOS Inovyn's annual commercial production volume is circa 10 million tonnes.
Vacancy Location
Runcorn Site HQ Bankes Lane Office Runcorn WA7 4EL
Wage Frequency
Custom
Number of Vacancies
2
Vacancy Reference Number
1000324679
Key Dates
Apply From
08/06/2025
Closing Date For Applications
2025-06-27 23:59:59
Interview Begin From
Possible Start Date
2025-09-01 00:00:00
Training
Training to be Provided

Business Administrator Level 3.

Training will take place at Riverside College Widnes campus 1 day per fortnight.

Learning Provider
RIVERSIDE COLLEGE
Skills Required

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAdministrative skillsNumber skillsAnalytical skillsTeam workingInitiativeHigh standardsAbility to multitask

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