Business Administrator

JR United Kingdom; Woking; Remote; GBP 28,000; Part time

Job summary

An exciting opportunity as a Business Administrator with JR United Kingdom for a part-time home-based role. You'll support the internal operations, coordinate volunteer onboarding, and manage communications. Ideal candidates will possess strong organizational skills, self-motivation, and proficiency in Microsoft Office.

Responsibilities

• Provide day-to-day administrative support.
• Coordinate and carry out the onboarding of new volunteers.
• Maintain CRM records and assist with process documentation.

Skills

Organizational skills

Self-motivated

Microsoft Office experience

Experience in a similar role

Monday.com use

WordPress experience

Job description

Business Administrator

Home-based, with occasional (around once monthly) paid travel to London.

Part-time position, 30 hours per week. The salary is £27,428.58 per annum (pro-rated from a full-time equivalent salary of £32,000).

An exciting opportunity has arisen within the Pensions Administration Standards Association (PASA) for a Business Administrator to join our small team and ensure the smooth and organized daily running of the company. This is an inward-facing role focusing on internal systems and processes.

The successful candidate should be professional and self-motivated, with excellent organizational skills and a keen eye for detail. Although we are a small team, we support around 200 volunteers in producing high-quality content, activities, and events aimed at improving pensions administration standards in the UK.

Duties will include:

1. Administration and Operations Support
2. Provide day-to-day administrative support
3. Maintain accurate CRM records and workflows
4. Assist with process documentation, updates, and improvements
5. Support the use and maintenance of Knowa for Committee and Working Group activities
6. Onboarding Support
7. Coordinate and carry out the onboarding of new volunteers and member applications, ensuring all administrative steps are completed and records are updated
8. Work closely with the Business Operations Coordinator to ensure consistency in tone, messaging, and onboarding experience
9. Document and Output Management
10. Proofread and format reports, presentations, and communications according to PASA guidelines
11. Maintain the content calendar and upcoming outputs tracker
12. Finance and Credit Control
13. Handle invoicing and credit control processes, ensuring timely and accurate documentation
14. Volunteer and Community Support
15. Coordinate communication and logistics with PASA’s volunteer network
16. Digital and Content Support
17. Assist with routine website updates and maintaining content consistency
18. Provide administrative support for social media and email campaigns

This list is not exhaustive, and the role may involve additional ad hoc tasks to support PASA’s evolving needs.

Skills and experience required:

• Strong organizational skills
• Self-motivated
• Microsoft Office experience
• Experience in a similar role
• Experience using Monday.com and WordPress is desirable but not essential

About us:

PASA was created to provide an independent infrastructure to set, develop, guide, and assess pension administration standards.

We act as a focal point and engage with industry and government to create protocols for understanding good administration. PASA focuses on three core activities:

1. Defining good standards of pensions administration relevant to all providers, whether in-house, third-party, or insurers
2. Publishing Guidance to support those standards
3. Being an independent accreditation body, assessing the achievement of good standards by schemes (regardless of provider)