Business Administrator

Care Concern Group; Penicuik; On-site; GBP 60,000 - 80,000; Full time

Job summary

Glencorse Care Home is looking for a confident Business Administrator to join their brand new team. This role involves managing office systems, ensuring a welcoming environment, and supporting the team in delivering exceptional care. Join a family-owned care provider that values kindness and inclusivity, and help shape a positive culture from the ground up.

Benefits

Paid PVG

Pension

Free uniform

Onsite parking

5.6 weeks annual leave

Qualifications

• Strong administrative background managing a busy office.
• Experience supervising a front of house or reception team is desirable.
• Friendly and professional communication style.

Responsibilities

• First point of contact for visitors, families, and prospective residents.
• Manage administrative systems including payroll and training records.
• Support recruitment coordination and maintain internal records.

Skills

Organisation

Time Management

Communication

Problem Solving

Job description

Location:Glencorse Care Home,Penicuik,Edinburgh & Lothian,EH26 0FZ

Located in the heart of the new Greenlaw Mains community, Glencorse is a purpose built, luxury care home due to open soon. With 54 beautifully designed en suite bedrooms, it will provide high quality Residential, Dementia, Nursing and Respite care in a calm, nurturing environment where every detail is focused on wellbeing and comfort.

We are looking for a confident and highly organised Business Administrator to support the smooth running of our brand new home and help deliver an exceptional experience for residents, families and colleagues alike. This is an exciting opportunity to play a key role from the commissioning stage and be part of shaping the culture and systems from the ground up.

You will work closely with the Home Manager as part of the internal management structure and will line manage the reception team. From day one, your contribution will help build a welcoming, efficient and well supported environment where everyone feels valued.

What We Offer

• £14.56 per hour
• Contracted to 40 hours per week
• Paid PVG, pension, free uniform and onsite parking
• 5.6 weeks annual leave (based on a full time contract)

Your Role
This is a varied and rewarding role with real purpose. You will be the first point of contact for visitors, families and prospective residents, ensuring every interaction is warm, professional and helpful. Behind the scenes, you’ll be responsible for managing key administrative systems, from enquiries and team contracts to payroll, training records and resident agreements.

You’ll lead on day to day office organisation, support compliance processes, assist with recruitment coordination and maintain accurate databases and internal records. As a commissioning team member, your attention to detail and proactive approach will be vital in getting the home set up for success.

What We’re Looking For

• Strong administrative background with experience managing a busy office or similar environment
• Excellent organisation and time management skills, with the ability to juggle tasks calmly and efficiently
• Friendly and professional communication style with confidence dealing with a wide range of people
• Experience supporting or supervising a front of house or reception team is desirable
• A positive, solutions focused approach and a commitment to delivering great service

About us:
Glencourse Care Home is part of Care Concern Group, a family-owned, market leading care provider with over 100 homes across the United Kingdom. We are committed to delivering outstanding care in specialist settings and creating supportive workplaces where our teams can grow and flourish.

Our five core values – Trust, Respect, Passion, Kindness, Inclusivity – define everything we do. If you share these values and want to bring your skills to a role where you are truly appreciated, we would love to hear from you.

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