Business Administrator

Astutis; Nantgarw; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading provider of health and safety training seeks a Business Administrator to join their finance team. This role involves managing credit control queries, cash collection, and maintaining accurate financial records. The ideal candidate should be proactive, detail-oriented, and comfortable working in a fast-paced environment. This position offers hybrid working arrangements and opportunities for skill development.

Benefits

Hybrid Working

Life Assurance

Vitality Private Healthcare

Additional Holiday Purchase

Health Cash Plan

Subsidised Gym Memberships

Cycle to Work scheme

Discount Vouchers

Access to Wellbeing Resources

Qualifications

• Proactive and detail-driven Business Administrator with a genuine interest in finance.
• Ability to manage changing priorities and remain accurate under pressure.
• Experience in customer interaction and financial processes is a plus.

Responsibilities

• Respond to all Credit Control queries in a timely manner.
• Manage cash collection and ensure accurate posting into SAGE 200.
• Build effective relationships across all departments to support business goals.

Skills

Excellent telephone and interpersonal skills

Strong written communication

Confidence using Microsoft Excel

Detail-oriented

Proactive and positive

Flexible

Ability to work under pressure

Tools

Sage 200

Sage CRM

Job description

Business Administrator

Location: Hybrid – Cardiff Office, CF15 7QZ. Daily attendance during probation, reducing to 4 days in office post probation. Salary: Up to £27,500 per annum + Excellent Benefits! Contract Type: Permanent, Full-Time.

What We Can Offer You

• Hybrid Working
• Life Assurance
• Vitality Private Healthcare
• Additional Holiday Purchase
• Health Cash Plan
• Subsidised Gym Memberships
• Cycle to Work scheme
• Discount Vouchers
• Access to Wellbeing Resources

Why Do We Want You

We're looking for a proactive and detail‑driven Business Administrator to join our Finance and Resources team at Astutis. This is a fantastic opportunity for someone with a genuine interest in finance to build foundational skills from credit control and invoicing to understanding how a busy finance function operates day‑to‑day. You'll thrive on accuracy, enjoy creating order in a fast‑paced, high‑growth environment, and take pride in delivering great service to colleagues and clients alike.

If you want to learn, grow, and play a key role in keeping things running smoothly, this could be the perfect next step for you.

Please note: To complete your application, you will be redirected to Wilmington Plc's career site.

Job Purpose, Tasks and Responsibilities

• Respond to all Credit Control queries, both internal and external, in a timely manner.
• Issue and reconcile monthly customer statements.
• Obtain approvals for refunds and raise Credit Notes/Invoices as required.
• Manage all cash collection, including cheque and credit card payments, ensuring accurate and prompt posting into SAGE 200.
• Action date requests submitted to the Resource team from the in‑company sales team via an online ticketing system.
• Input course information into the Sage CRM diary system.
• Ensure the administration team is advised of any changes to course venues, dates, tutors, and other logistics.
• Work within Astutis’ systems/procedures and contribute to ISO 9001:2008 accreditation standards.
• Build effective relationships across all Astutis departments to support business goals.

What’s the Best Thing About This Role

You’ll become a central part of a collaborative, friendly, and ambitious team where your attention to detail and organisation genuinely make a difference. It’s a busy, varied role with plenty of scope to develop your skills across finance, administration, and customer interaction.

What’s the Most Challenging Thing About This Role

The fast‑paced nature of the business means priorities can shift quickly. You’ll need to stay adaptable, manage deadlines confidently, and maintain accuracy even when under pressure.

What We’re Looking For

To be successful in this role, you must have:

• Excellent telephone and interpersonal skills, with strong written communication.
• Confidence using Microsoft Excel and other MS Office 365 applications.
• Exceptional attention to detail and accuracy when inputting data.
• Proactive, positive, and able to use your initiative.
• Flexible, with the ability to work independently and as part of a team.
• Capable of responding effectively to changing priorities.
• Comfortable working under pressure to meet targets and deadlines.

It would be great if you have:

• Experience using Sage 200 and Sage CRM.
• A basic understanding of credit control concepts and financial processes.
• Experience working in a high‑growth SME where continuous improvement is encouraged.
• Experience working with corporate customers and understanding their invoicing and payment processes.

We know it’s not a skill, but the successful candidate must have permission to work in the role’s location by the start of their employment.

About Us

Astutis Limited is a leading provider of health, safety and environmental training, supporting learners and organisations across the globe. Astutis is part of Wilmington plc – a group committed to helping professionals advance through education, information and training. Being part of Wilmington means you’ll have access to a supportive, values‑driven environment with opportunities to grow and develop.

EEO Statement

At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked “apply”.

Apply Today

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