Business Administrator

Tarmac Trading Ltd; Loughborough; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading construction firm is seeking a Business Administrator in Loughborough to support sales and distribution teams. Key responsibilities include managing ticket resolutions, ensuring compliance, and administrative support. The ideal candidate should have strong IT skills, excellent communication, and prior experience in admin roles. This position offers career development, a bonus scheme, and various employee benefits.

Benefits

Bonus scheme

Enhanced holiday entitlement

Contributory pension scheme

Discounts on retailers through Tarmac Reward website

Employee Assistance helpline

Access to Employee Communities

Training and development opportunities

Qualifications

• Prior experience in a similar role is required.
• Motivated with a passion for driving improvement.
• Ability to prioritize workload in a fast-paced environment.

Responsibilities

• Assist commercial and distribution teams with administration.
• Resolve blocked tickets and delays in billing.
• Manually check and process tickets per SLA.
• Investigate and resolve business queries.
• Ensure compliance with Safety, Health, and Environmental policies.
• Complete merchanting processing and reconciliation.

Skills

High levels of accuracy

Sound IT skills including strong working knowledge of Excel

Excellent communication skills

Ability to influence and persuade others

Organizing and planning skills

Strong problem solving skills

Professional manner

Effective team player

Job description

At Tarmac, who you are' matters. We want to get to know you.If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer.

We are currently looking for a Business Administrator to join our team based at our Tarmac Hub' in Mountsorrel, Quorn, near to Loughborough, Leicestershire.This is a great opportunity to join our team and work alongside the commercial and distribution teams assisting with sales and distribution administration.As well as Loughborough this role is easily accessible from Leicester, Melton Mowbray, Barrow upon Soar, Syston, Shepshed, Coalville, Ashby-de-la-Zouch, Ibstock, Swadlincote, Measham, Tamworth, Atherstone, Hinkley, Nottingham, Derby, Long Eaton, Kegworth, Burton upon Trent and the surrounding areas.

We're working hard to create a dynamic and inclusive environment and it's important that our people come from a variety of different backgrounds.

Main Responsibilities

Reporting to the Business Administration Supervisor, the role of Business Administrator will proactively work alongside the commercial and distribution teams assisting with sales and distribution administration.You will be proficient with all auditable process for both internal and external requirements and provide administrational support that ensures customers are invoiced accurately and on time.

The role of Business Administrator will also be responsible for:

• Providing a professional service to support the Regional Business with administrative tasks and systems work
• Daily actions to resolve and clear down blocked tickets to reduce delays in billing, to ensure efficient business operations.
• Manually checking and processing each ticket received and action accordingly to SLA
• Daily investigation and resolution of queries that have been received by the business
• Resolving missing ticket issues, manual invoicing, EDI errors
• Ensuring compliance with all Safety, Health and Environmental (SHE) policies and procedures
• Completing merchanting processing and reconciliation within a timely manner
• Ensuring all activities are compliant to Tarmac standard and policies and can be audited accordingly

The Ideal Candidate

The ideal candidate for the role of Business Administrator will have prior experience working in a similar role and be highly motivated with a strong passion to drive improvement. As well as bringing real value to the business you will confidently prioritise your workload and enjoy working in a fast paced environment.

Suitable candidates for the role of Business Administrator will have:

• High levels of accuracy
• Sound IT skills including strong working knowledge of Excel
• Excellent communication skills and the confidence to understand the needs of the customer
• Ability to influence and persuade others
• Planning, organising and verbal reasoning skills
• Strong problem solving skills to deal with challenges internally and externally
• Professional manner when dealing within internal and external stakeholders
• Ability to work with, actively support and where appropriate challenge other members of the functional management team
• Proven ability to be an effective team player

Why Tarmac

In addition to the role of Business Administratorwe also offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits including:

• Bonus scheme
• Enhanced holiday entitlement
• Contributory pension scheme
• Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
• Access to our Employee Assistance helpline for free and confidential advice
• Access to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause
• Training and development opportunities

Interested? Why not click here to find out more? Go on... are you ready to build your future?

Tarmac, a CRH company, is an equal opportunity employer.We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community.

Please click on the apply button to complete your application.Occasionally we receive a large volume of applications for our roles and when this happens we sometimes bring the published closing date forward, so please apply promptly to avoid disappointment.

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Tarmac Trading Limited