Business Administrator

Maximus; Leeds; Hybrid; GBP 18,000 - 26,000; Full time

Benefits offered by this job

25 days annual leave

9% combined pension

Flexible benefits package

Job summary

MAXIMUS is seeking a back-office administrator to provide essential clerical support for healthcare and other administration staff in our Leeds location. This hybrid role combines home and office work, offering a flexible benefits package and a focus on accurate data handling and customer queries.

The successful candidate will manage calls, emails and faxes, maintain files, and perform data entry in our information system, while working to established processes and KPIs.

Qualifications

• Proven track record in administrative environment.
• Experience using Microsoft Office suite (Word, Excel, Outlook).
• Experience meeting targets and deadlines.
• Excellent communication skills with high literacy and attention to detail.

Responsibilities

• Act as the primary clerical support resource for internal and external customers.
• Managing telephone, fax and e-mail queries from third parties.
• Maintaining customer files in line with data protection requirements.
• Accurate data entry onto the in-house information system.
• Liaison with other teams and medical colleagues.
• General office administration duties, including documenting invoices, updating spreadsheets and filing.
• Other ad hoc duties as required.

Skills

MS Office suite

Target-driven

Communication skills

Planning & organisation

Attention to detail

Team player

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

To provide back-office support and administrative services to healthcare and other administration employees within the designated Centre location or region.

Hybrid role - based between home and our Leeds office.

• 25 days annual leave
• 9% combined pension
• Flexible benefits package
• Acting as the primary clerical support resource for internal and external customers.
• Managing telephone, fax and e-mail queries from third parties.
• Maintaining customers files in line with data protection requirements.
• Accurate dispatching of information as required via external courier.
• Accurately data entry onto the in-house information system.
• Working within established processes and key performance indicators.
• Liaison with other teams and medical colleagues.
• General office administration duties, including documenting invoices, updating spreadsheets and filing.
• Other ad hoc duties as required.
• Proven track record of working in an administrative environment, or evidence the transferable skills to do so successfully.
• Experience of using the Microsoft office suite ( including Word, Excel and Outlook)
• Experience of working to measurable targets and deadlines
• Excellent communication skills with the ability to adapt a wide range of communication and learning styles
• Ability to plan and organise workload to meet required targets and deadlines
• High level of literacy, accuracy and attention to detail
• Strong team player with a positive and flexible approach to both work and colleagues

EEO Statement

MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.