Business Administrator

Spire Healthcare Ltd; Hatching Green; On-site; Part time

Job summary

An established industry player is seeking a dedicated Business Administrator to join their team. This part-time role involves managing administrative processes, coordinating financial tasks, and ensuring smooth operations within the hospital. Ideal candidates will possess strong communication skills, IT literacy, and a customer-focused mindset. You will be part of a supportive environment that values excellence and teamwork, contributing to high-quality patient care. If you're looking for a rewarding opportunity to make a difference in healthcare, this position is perfect for you.

Benefits

35 days annual leave

Contributory pension

'Spire for you' reward platform

Free wellness screening

Private medical insurance

Life assurance

Qualifications

• Good standard of secondary education with demonstrable literacy and numeracy skills.
• Excellent interpersonal and communication skills are essential.

Responsibilities

• Ensure all administrative processes within the hospital are maintained effectively.
• Maintain a comprehensive knowledge of the services provided by the hospital.

Skills

Interpersonal Skills

Communication Skills

Customer Service Focus

IT Literacy

Numeracy Skills

Education

Secondary Education

Tools

MS Office Suite

Job description

Business Administrator | Spire Harpenden Hospital | Part time | Permanent | £12.65

Spire Harpenden Hospital, Wrexham is currently looking for an experienced Administrator to join our team on a part-time basis.

As a Business Administrator, you will ensure all administrative processes within the hospital are carried out and maintained effectively and undertake basic financial processes in accordance with procedures as required.

Duties and responsibilities, not limited to:

1. To ensure all charging is actioned promptly and accurately in line with Spire procedure, identifying billing problems and clearing as required. Following up on billing queries liaising with Central Finance as required.
2. To maintain a comprehensive knowledge and understanding of the services provided by the hospital and be able to liaise with consultants, finance, clinical teams, secretaries, and hospital teams as required.
3. To post payments onto the system and clear down as required.
4. To co-ordinate the request for payment of standard invoices and patient refunds.
5. To run off daily and monthly reports including bank statements ensuring they're actioned accordingly.
6. To accurately input patient charging within a timely fashion for the relevant departments.
7. Raise queries regarding charging data provided with the relevant clinical areas and Supplies department.
8. To submit vendor updates and changes to the central finance team to enable vendor use.
9. Respond to Patient queries provided by Support Centre Offices and direct patient communication via e-mail, telephone, and internal hospital tracker.
10. Carry out any other duty that reasonably falls within the general nature and level of responsibility of the post.

Who we are looking for:

1. Good standard of secondary education with demonstrable literacy and numeracy skills.
2. Excellent interpersonal and communication skills.
3. Ability to build and maintain effective working relationships, both internally and externally.
4. Strong focus on delivering and meeting customer expectations.
5. IT literate and a competent user of the MS Office suite of products.

Working Hours: 18 hours per week - Shifts between the hours of 8am-5pm Mon - Fri. No Weekends.

Contract Type: Permanent

Benefits

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

1. 35 days annual leave inclusive of bank holidays.
2. Employer and employee contributory pension with flexible retirement options.
3. 'Spire for you' reward platform - discount and cashback for over 1000 retailers.
4. Free Bupa wellness screening.
5. Private medical insurance.
6. Life assurance.

Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

1. Driving clinical excellence.
2. Doing the right thing.
3. Caring is our passion.
4. Keeping it simple.
5. Delivering on our promises.
6. Succeeding and celebrating together.

Our people are our difference; it's their dedication, warmth, and pursuit of excellence that sets Spire Healthcare apart.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.