Business Administrator

TN United Kingdom; Hatching Green; On-site; Part time

Job summary

An established healthcare provider is seeking a dedicated Business Administrator to join their team on a part-time basis. In this role, you will ensure efficient administrative processes within the hospital while supporting financial operations. Your responsibilities will include managing billing, coordinating payment requests, and maintaining communication with various departments. With a focus on customer satisfaction and strong interpersonal skills, you'll play a key role in delivering excellent service to patients and staff alike. This position offers a supportive environment and a chance to contribute to a team committed to clinical excellence.

Benefits

35 days annual leave including bank holidays

Employer and employee contributory pension

'Spire for you' discount and cashback platform

Free Bupa wellness screening

Private medical insurance

Life assurance

Qualifications

• Good secondary education with literacy and numeracy skills.
• Excellent interpersonal and communication skills.
• Proficient in MS Office suite.

Responsibilities

• Ensure all charging is actioned promptly and accurately.
• Maintain comprehensive knowledge of hospital services.
• Run daily and monthly reports, including bank statements.

Skills

Interpersonal Skills

Communication Skills

MS Office Suite

Customer Satisfaction Focus

Education

Good Secondary Education

Job description

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Business Administrator | Spire Harpenden Hospital | Part time | Permanent | £12.65

Spire Harpenden Hospital, Wrexham, is currently looking for an experienced Administrator to join our team on a part-time basis.

As a Business Administrator, you will ensure all administrative processes within the hospital are carried out effectively and undertake basic financial processes in accordance with procedures.

Responsibilities:

1. Ensure all charging is actioned promptly and accurately, identifying billing problems and liaising with Central Finance as required.
2. Maintain comprehensive knowledge of hospital services and liaise with consultants, finance, clinical teams, secretaries, and hospital staff.
3. Post payments onto the system and reconcile accounts as needed.
4. Coordinate payment requests for standard invoices and patient refunds.
5. Run daily and monthly reports, including bank statements, and ensure they are actioned appropriately.
6. Input patient charging data accurately and timely for relevant departments.
7. Raise queries regarding charging data with clinical areas and Supplies department.
8. Submit vendor updates and changes to the central finance team.
9. Respond to patient queries via email, telephone, and hospital tracker.
10. Perform any other duties reasonably within the scope of the role.

Qualifications and Skills:

• Good secondary education with literacy and numeracy skills.
• Excellent interpersonal and communication skills.
• Ability to build and maintain effective relationships internally and externally.
• Strong focus on customer satisfaction.
• Proficient in MS Office suite.

Working Hours:

18 hours per week, shifts between 8am-5pm, Monday to Friday. No weekends.

Contract Type:

Permanent

Benefits:

• 35 days annual leave including bank holidays.
• Employer and employee contributory pension with flexible retirement options.
• 'Spire for you' discount and cashback platform.
• Free Bupa wellness screening.
• Private medical insurance.
• Life assurance.

Our Values:

• Driving clinical excellence.
• Doing the right thing.
• Caring is our passion.
• Keeping it simple.
• Delivering on our promises.
• Succeeding and celebrating together.

Our people make the difference—it's their dedication, warmth, and pursuit of excellence that set Spire Healthcare apart.

Closing date: We reserve the right to close the vacancy early once sufficient applications are received.