Business Administrator

City and County Healthcare Group Ltd; Altrincham; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading company in healthcare services is seeking an Administrative Support Officer to ensure timely processes in pay, billing, and compliance. This pivotal role involves multi-tasking, working collaboratively with various teams, and enhancing operational efficiency. Candidates with strong organizational skills and an eye for detail are encouraged to apply.

Qualifications

• Background in administration, coordination, or operational support.
• Strong communication and interpersonal skills.
• Confident and professional telephone manner.
• Excellent organisational skills and strong attention to detail.
• Ability to work collaboratively with colleagues across multiple locations.

Responsibilities

• Provide comprehensive administrative support to a national network of branches.
• Chase, collate, check, and process candidate timesheets accurately.
• Support the compliance team with DBS updates.
• Create and distribute detailed worker profiles to clients.

Skills

Communication

Interpersonal skills

Organisational skills

Attention to detail

Customer-service mindset

Job description

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In this pivotal role, you will be responsible for ensuring the accuracy, timeliness, and efficiency of a wide range of administrative processes including pay and billing cycles, compliance checks, and service coordination.

Your attention to detail and ability to work collaboratively with administration, compliance, and branch teams will directly support our reputation for excellence and ensure we consistently meet the needs of our healthcare professionals and clients.

If you're ready to play a key role behind the scenes, helping to power the systems that support those who make a difference every day, we want to hear from you.

Key Duties / Responsibilities

• Provide comprehensive administrative support to a national network of branches.
• Chase, collate, check, and process candidate timesheets accurately and in a timely manner.
• Support the compliance team with DBS updates and ensuring that mandatory training records are current.
• Create and distribute detailed worker profiles to clients.
• Order and manage the distribution of staff uniforms.
• Digitally scan and file documents within the company’s database system.
• Build strong and effective working relationships with internal branch teams.
• Answer telephone calls professionally and manage general administrative enquiries.
• Perform routine office duties including photocopying, scanning, filing, and managing incoming and outgoing post.

Job Description

In this pivotal role, you will be responsible for ensuring the accuracy, timeliness, and efficiency of a wide range of administrative processes including pay and billing cycles, compliance checks, and service coordination.

Your attention to detail and ability to work collaboratively with administration, compliance, and branch teams will directly support our reputation for excellence and ensure we consistently meet the needs of our healthcare professionals and clients.

If you're ready to play a key role behind the scenes, helping to power the systems that support those who make a difference every day, we want to hear from you.

Key Duties / Responsibilities

• Provide comprehensive administrative support to a national network of branches.
• Chase, collate, check, and process candidate timesheets accurately and in a timely manner.
• Support the compliance team with DBS updates and ensuring that mandatory training records are current.
• Create and distribute detailed worker profiles to clients.
• Order and manage the distribution of staff uniforms.
• Digitally scan and file documents within the company’s database system.
• Build strong and effective working relationships with internal branch teams.
• Answer telephone calls professionally and manage general administrative enquiries.
• Perform routine office duties including photocopying, scanning, filing, and managing incoming and outgoing post.

Qualifications

Essential Experience & Attributes:

• A background in administration, coordination, or operational support.
• Strong communication and interpersonal skills.
• Confident and professional telephone manner.
• Excellent organisational skills and strong attention to detail.
• Ability to work collaboratively with colleagues across multiple locations.
• Resilience, urgency, and a customer-service mindset.

Additional Information

Who We Are:

At CCH Group, our vision is to be the best place to work in care. Our mission is to ensure no one in need of care feels forgotten or alone. We nurture our people, elevate their roles, and transform lives together.

Our Values:

• COMMUNITY: Stronger together, building a thriving culture.
• COURAGE: Boldly shaping a better future.
• HEART: Passionate and dedicated—what we do matters.

Ready to Make a Difference?

Apply today and help transform lives in your community.

CCH Group is an Equal Opportunities Employer and a proud member of the Home Care Association, adhering to their Code of Practice.