Business Administration Support Officer

Bernicia; Ashington; On-site; GBP 26,000; Full time

Job summary

A leading housing provider in the North East is seeking a Business Administration Support Officer in Ashington. This full-time role involves delivering administrative support on various work streams and managing inquiries effectively. Ideal candidates will have strong organizational skills, good experience in business administration, and excellent communication abilities. The position offers a competitive salary, 36 days of annual leave, and opportunities for remote working.

Benefits

36 days annual leave

Opportunity to work from home up to 2 days a week

Health cash plan memberships

Access to savings on gym memberships

Generous pension scheme

Qualifications

• Experience managing a busy varied workload with changing priorities.
• Positive, can-do attitude.

Responsibilities

• Delivering quality administrative support on specialist work streams.
• Assisting in the planning and scheduling of trade resources.
• Managing enquiries from colleagues, clients, and contractors.

Skills

Experience of working in a multi-disciplinary team

Experience of business administration

Excellent communication skills

Well organized

Excellent working knowledge of MS Excel, Word, and Outlook

Job description

Business Administration Support Officer

Location: Ashington

Contract: Full Time – FTC until 31st March 2026

Hours: 37 hours per week, Monday to Friday

Salary: £25,031.00 per annum.

Closing Date: Tuesday 12th August 2025, 5PM.

About the role:

• Delivering quality administrative support on specialist work streams such as damp and mould, disrepair, and minor works
• Assisting in the planning and scheduling of trade resources
• Managing enquiries from colleagues, clients, and contractors and providing advice and information on the service.
• Maintaining accurate records to enable meaningful and precise key performance indicators and management information

About you:

You’ll need:

• Experience of working in a multi-disciplinary team
• Experience of business administration
• Skilled at managing a busy varied workload with changing priorities
• Well organised, with a positive, can-do attitude
• Excellent communication skills and a keen eye for detail
• Excellent working knowledge of MS Excel, Word, and Outlook

The Benefits:

• 36 days annual leave (including bank holidays)
• Opportunity to work from home up to 2 days a week.
• Health cash plan memberships so you can save money by claiming cash back – over £1000 each year - towards essential healthcare such as dental, optical, physio, and loads more. We’ll also cover the costs of including any dependent children in the scheme – up to the age of 21 or 24 if in full-time education – that you may have.
• Access to savings on gym memberships plus cash back and discounts on purchases from major retailers including supermarkets, travel, cinema, and more.
• Generous pension scheme.

About us:

We’re all about helping people in need of housing. We believe a good home makes lots of other things possible, so we provide great homes and services that do just that.

We’ve built Bernicia to be a business that people want to be a part of. We’re one of the North East’s largest and most successful housing providers; building, renting, selling, and managing homes as well as providing services to over 60,000 customers.

Everything about Bernicia is people-focused, that’s why we’ve held the Investors in People Gold Award since 2010.

We operate within a set of simple, but effective values, which blend perfectly to create our unique ‘Bernicia Way’ culture. This ensures we are customer-focused, through working together, respecting each other, being accountable for our actions, and demonstrating integrity and leadership.

For more information regarding this role, please contact:

Sarah Carron 0191 238 3120 or Jill George on 0191 238 3124.

We reserve the right to close this vacancy earlier than advertised, should we receive a large volume of applications.

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The Group is fully committed to the promotion of equal opportunities, and we particularly welcome applicants from groups who are currently underrepresented at Bernicia.