Business Administration Manager

Portsmouth Hospitals University NHS Trust; Portsmouth; On-site; GBP 49,000 - 57,000; Full time

Benefits offered by this job

On-site Nursery

Beach Hut access

Wellness Centre (gym & pool)

Staff networks

Job summary

Portsmouth Hospitals University NHS Trust is seeking a motivated Business Administration Manager to join the Learning, Education and Development Department. The role covers the administration function across both Portsmouth and Isle of Wight NHS Trusts, delivering high-quality support to staff and projects.

You will line manage the admin team, handle SBS finance processes, and coordinate initiatives such as Skills for Health Quality Mark and non-clinical apprenticeships, across multi-site

Qualifications

• Educated to Masters level or equivalent experience.
• Evidence of continuing professional development.
• Experience in line and performance management.

Responsibilities

• Lead the administrative team and manage SBS processes.
• Oversee trainee doctor relocation expenses and projects.
• Coordinate Skills for Health Quality Mark and non-clinical apprenticeships.
• Monitor Datix reporting and Information Governance.
• Support cross-site working across both Trusts.
• Develop governance, KPIs and drive service improvements.

Skills

Leadership

Communication

Multi-tasking

Strategic planning

Problem solving

MS Office

Attention to detail

Change management

Time management

Negotiation

Education

Masters level or equivalent

Tools

MS Office

Job description

• Weekly Hours / Programmed Activities: 37.5
• Salary Band: Band 7
• Staff Group: Administrative and Clerical
• Contract Type: Permanent
• Job Area: Admin and Corporate

Company Description

Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this.

The single corporate service is delivered across both organisations. You will be based at PHU however, individuals may be required to undertake business travel between sites and will undertake work supporting colleagues on both sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.

Job Description

NHS Band 7 Salary: £49,387 - £56,515 per annum

Hours per Week: Full time 37.5 hrs

Contract: Permanent

We are seeking a motivated and enthusiastic individual to join our Learning, Education and Development Department, working as part of the Single Corporate Service across Portsmouth Hospitals University NHS Trust and Isle of Wight NHS Trust.

This is an exciting opportunity to become part of a dedicated team responsible for developing, managing and delivering a comprehensive range of high-quality, cost-effective learning and development services that support employees at all levels across both organisations.

Working closely with colleagues from a variety of internal departments, NHS England, higher education institutions and external training providers, you will play a key role in supporting workforce development initiatives and ensuring the successful delivery of educational programmes. Your contribution will help both Trusts achieve their strategic objectives while promoting a culture of learning, development and continuous improvement.

Job summary

The Business Administration Manager is a key role within the Learning and Development Department, responsible for the day-to-day management and development of the administrative function, ensuring the delivery of a high-quality, efficient and customer-focused service to all internal and external stakeholders across both Trusts.

The post covers a broad range of business and administrative activities, including, but not limited to, line management of the administrative team, SBS (finance) processes, trainee doctor relocation expenses and the management and coordination of specific projects and responsibilities, including the Skills for Health Quality Mark, non-clinical apprenticeships, Datix reporting, ALERT group, Fire Warden and Information Governance.

The postholder will be expected to work autonomously, demonstrating initiative and sound judgement to ensure that daily operational activities, competing priorities and ongoing workloads are effectively managed and delivered within agreed timescales. The role will require flexibility to support service delivery across both organisations, including cross-site working and the coordination of administrative cover where required.

The post requires an individual with strong leadership and organisational skills, a calm and professional manner, and excellent administrative, communication and interpersonal skills.

Working in conjunction with the Head of Business Management (Education), the postholder will support the delivery of departmental initiatives, projects and programmes of work to ensure the achievement of strategic and operational objectives. A key aspect of the role will be to maintain effective governance arrangements, support the monitoring of key performance indicators and drive improvements in the efficiency, consistency and quality of administrative services.

• Educated to Masters level or equivalent experience
• Evidence of continuing professional development

Experience

• Line/Performance Management Experience
• Demonstrable success in delivering change and improved performance in accordance with strategic priorities and objectives
• Experience of dealing with complex queries

Skills andKnowledge

• Strong general management skills in communication, team working and negotiation
• Ability to 'multi-task', managing own workload and that of others, often with conflicting pressures, without supervision and within specified timescales.
• Think and plan strategically, tactically and creatively, and to prioritise significant workloads in the face of competing demands
• Ability to problem solve independently within broad guidelines
• Advanced knowledge of Microsoft Office software applications (Word, Excel, Power point, Outlook etc.).
• Excellent administrative skills, including ability to construct clear, grammatically correct letters and reports, at high standard of presentation.
• Highly developed organisational skills with exceptional attention to detail.
• Ability to adapt to change and to develop services and systems to meet changing needs.
• Skills for communication on complex information and administrative matters, requiring developed interpersonal and oral/ written communication skills.
• Ability to pull together comprehensive draft reports, data and letters.
• Negotiating, networking and persuasive skills.
• Excellent time management skills with the ability to re-prioritise.

Additional Information

The health and wellbeing of our staff is at the forefront of everything we do.

We are proud to be able to offer our staff some fantastic benefits including

• our on-site Nursery
• access to our free Beach Hut for those long summer days
• our on-site Wellness Centre including a gym and a swimming pool
• access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility
• and awards ceremonies to recognise your achievements.

We believe we can offer support to all of our staff when they need it the most.

We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran's status, colour, religion, disability, sexual orientation, and beliefs.

All of our hospitals operate a strict no smoking policy. Smoking cigarettes or tobacco products is not allowed on any of the grounds or in any of the buildings run by us. This applies to patients, staff, carers and visitors to Trust premises.

Our goal is to improve the health and wellbeing of everyone we care for and, by making sure that our NHS services are smoke-free, we benefit the health of people who use our services as well as the health of the people who work for us.