Business/Administration Manager

Kent and Medway NHS & Social Care Partnership Trust; Gillingham; On-site; GBP 35,000 - 45,000; Full time

Job summary

Join the Kent and Medway NHS & Social Care Partnership Trust as a Business/Administration Manager to oversee strategic management within mental health services. In this pivotal role, you will enhance service delivery, manage teams, and ensure compliance with Trust policies across two hospital sites. This position offers a unique opportunity to shape psychiatric liaison services in a supportive environment committed to professional development and high-quality care.

Qualifications

• Extensive experience in managing administrative functions.
• Relevant degree or professional qualification required.
• Full UK driving licence and access to a vehicle essential.

Responsibilities

• Oversee operational and strategic management of business administration systems.
• Lead and manage administrative staff, including recruitment and performance.
• Support service delivery through effective budget management and data analysis.

Skills

Leadership

Organisational skills

Data analysis

Budget management

Report writing

Education

Relevant Degree or professional qualification

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Are you an organised, proactive, and people-focused professional looking to make a meaningful impact in mental health services? We’re seeking a dedicated Business/Administration Manager to support our Liaison Psychiatry teams across two acute hospital sites.

In this pivotal role, you’ll oversee the operational and strategic management of our business administration systems, ensuring resources and facilities are used effectively in line with Core 24 standards. You’ll work closely with the Service Manager, Team Leaders, and wider clinical and administrative teams to drive performance, maintain data quality, and support financial and workforce planning.

The post provides equal support to North Kent's two liaison psychiatry teams. It is therefore envisaged that 50% of the working week will be dedicated to the Medway Liaison Psychiatry Team based at Medway Maritime Hospital and 50% to the Dartford Liaison Psychiatry Team based at Darent Valley Hospital.

The post is based at Medway Maritime Hospital, with an expectation that the post-holder will need to attend the Dartford Liaison Team at Darent Valley Hospital regularly.

The post holder must hold a full, valid UK driving licence and have access to a car/vehicle for business purposes (unless you have a disability as defined by the Equality Act 2010).

What You’ll Be Doing

1. Leading and managing administrative staff, including recruitment, supervision, and performance development.
2. Supporting service delivery through effective budget management and data analysis.
3. Driving improvements in patient experience, digital processes, and estates coordination.
4. Providing project management support and contributing to service development initiatives.
5. Ensuring compliance with Trust policies, including health and safety, safeguarding, and infection control.

What We’re Looking For

1. Relevant Degree or professional qualification, or equivalent experience.
2. Proficient use of Microsoft Outlook, Word, Excel, and PowerPoint.
3. Extensive experience in using IT systems and databases.
4. Experience supervising staff and senior-level secretarial and administrative roles.
5. Experience in report writing.
6. Full UK driving licence and access to a vehicle with business insurance (essential for working across sites).

This is a fantastic opportunity to join a supportive and forward-thinking team where your leadership and organisational skills will help shape the future of our psychiatric liaison services.

We are committed to creating a safe, inclusive, and empowering environment for both staff and patients. If you’re ready to take the next step in your career and contribute to high-quality mental health care, we’d love to hear from you.

Apply today and help us make a difference.

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability, and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC.

Each year we care for over 2,000 people in our hospitals and 54,000 in the community.

We are proud to employ over 3,800 people from 66 nationalities, serving diverse communities across rural and urban areas.

You will be joining friendly, passionate colleagues committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard, and everyone from cleaners and porters to the chief executive and chairman plays a vital role in providing an exemplary service.

Here are some clips of our KMPT staff, speaking about their roles and why they enjoy working for us:

• Working at KMPT (youtube.com)
• Canterbury site tour (youtube.com)
• Dartford site tour (youtube.com)

For further details or informal visits, contact:

Name: Aine Timmins
Job title: North Kent Service Manager LPS, HTT/RR
Email: [e-mail]
Telephone: [phone]