Business Administration Apprentice - Solicitors

Kew Law LLP; Colchester; On-site; GBP 12,000 - 20,000; Full time

Job summary

A law firm in Colchester is looking for an apprentice to assist with administrative tasks. Responsibilities include welcoming clients, managing telephone calls, typing legal documents, and maintaining office supplies. This is a full-time role available upon successful completion of the apprenticeship, aiming for a Business Administration qualification. The schedule is Monday to Friday, 9:00 AM to 5:30 PM with a one-hour lunch break.

Qualifications

• Good communication skills for client interaction.
• Ability to assist with phone calls and email management.
• Typing skills to support senior secretaries.

Responsibilities

• Welcome clients to the office and provide refreshments.
• Take incoming telephone calls and log actions taken.
• Assist with typing letters and managing case files.
• Go to the bank daily for financial transactions.
• Manage office stationery levels and orders.

Education

Business Administrator Level 3 Apprenticeship Standard

Functional Skills in maths and English if required

Job description

Kew Law LLP is a firm of Solicitors with 8 offices based throughout Essex. The firm practices in many areas of Law. At Kew Law they believe the most valuable resource a firm can have is not its IT, client base or contacts but the people within the firm. The people reflect a company’s ethics and principles and the people at Kew Law are hardworking and willing to go the extra mile for a client. As a result they offer a wide range of services which are professional, responsive and competitively priced.

Potential full-time role upon successful completion of the apprenticeship.

You will be required to welcome both new and existing clients to the office when they arrive and provide any refreshments to such visitors if necessary.

Telephone calls:

• You will be required to take incoming telephone calls to the office, with such calls being from a variety of people, such as new clients, existing clients, estate agents, other solicitors etc.
• You will be required to assist where possible (although you will not be expected to, or permitted to, give any legal advice) and transfer telephone calls or take messages if appropriate
• You will be required to keep a log of each phone call received and the action taken

Emails:

• You may also receive a variety of emails from people such as new clients, existing clients, estate agents, other solicitors etc.
• You will not be expected to reply to those emails unless instructed to do so, and your responsibility will be to ensure that the email is forwarded to the relevant person in a timely fashion

Typing:

• You will be required to provide backup to the two senior secretaries and will be required to type a variety of letters or produce other such legal documents as may be required
• You will also be expected to open new files, both on Case Manager and a hard copy of the file

Banking:

• You will be required to go to the bank on a daily basis to pay in cheques and cash received on behalf of the firm

Stationery:

• You will be expected to check the office stationery levels (at least once a week) to ensure that the office has sufficient supplies
• You will be required to place orders for new stationery as required
• You will also be required to receive all new stationery orders and to put away the supplies in a timely fashion
• Business Administrator Level 3 (A level) Apprenticeship Standard
• Functional Skills in maths and English if required
• Blended on/off-the-job training and location to be confirmed
• Level 3 Business Administration qualification upon successful completion of the apprenticeship

Monday - Friday, 9.00am - 5.30pm, with 1-hour for lunch.