Business Administration Apprentice, Level 3 – Northfield Medical Centre

Heart of England Training; East Midlands; On-site; GBP 15,000 - 20,000; Full time

Job summary

A reputable medical practice in the East Midlands seeks a Business Administration Apprentice to support various administrative tasks, including patient interactions and record management. The role offers valuable development opportunities while contributing to efficient operations. Candidates should have GCSEs in English and Maths and strong communication and organisational skills.

Benefits

Free parking

Complimentary lunch when Dining Room is in operation

Access to Employee Assistance Programme

Responsibilities

• Greeting and assisting patients at reception.
• Handling phone calls and directing enquiries.
• Booking, rescheduling, and cancelling patient appointments.
• Maintaining accurate patient records using clinical systems.
• Processing prescriptions and handling patient correspondence.
• Maintaining confidentiality and adhering to GDPR regulations.
• Managing correspondence, including electronic and paper filing.
• Assisting with data entry and database management tasks.
• Providing general administrative support to colleagues.
• Collaborating with team members on special projects.
• Participating in training and professional development.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Problem solving skills

Presentation skills

Administrative skills

Number skills

Analytical skills

Logical

Team working

Non judgemental

Education

GCSE in English (Grade C or 4 or above)

GCSE in Maths (Grade C or 4 or above)

Job description

Business Administration Apprentice

Northfield Medical Centre is a GP practice with approximately 12,400 patients. We offer high quality holistic care to all our patients and work closely with providers in the community and hospital to provide the best possible care. We have a friendly, motivated team and take pride placing people at the centre of everything we do.

What you'll do at work:

As a Business Administration Apprentice, your typical day involves supporting various administrative tasks within the company.You'll be:

• Greeting and assisting patients at reception
• Handling phone calls and directing enquiries
• Booking, rescheduling, and cancelling patient appointments
• Maintaining accurate patient records using clinical systems
• Processing prescriptions and handling patient correspondence
• Maintaining confidentiality and adhering to GDPR regulations
• Manage incoming and outgoing correspondence, including Maintain electronic and paper filing systems, ensuring documents are organised and accessible
• Assist with data entry, record-keeping, and database management tasks
• Provide general administrative support to colleagues, such as photocopying, and filing
• Collaborate with team members on special projects or initiatives as needed
• Participate in training sessions and professional development opportunities to enhance your skills and knowledge in business administration

Your day as an apprentice will be varied and dynamic, offering valuable opportunities to develop your administrative skills while contributing to the efficiency and success of the company.

Where you'll work:

NORTHFIELD MEDICAL CENTREVILLERS COURTBLABYLEICESTERSHIRELE8 4NS

Requirements

Desirable qualifications

GCSE in:

• English (grade Grade C or 4 or above)
• Maths (grade Grade C or 4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Non judgemental

Other requirements

You will need to undertake DBS check.

About this employer

Northfield Medical Centre is a GP practice with approximately 12,400 patients. We offer high quality holistic care to all our patients and work closely with providers in the community and hospital to provide the best possible care. We have a friendly, motivated team and take pride placing people at the centre of everything we do, working together as a united team.

Company benefits

Free parking. Complimentary lunch is available when the Dining Room is in operation. Access to Employee Assistance Programme.

After this apprenticeship

It is hoped, but not guaranteed, that a full-time offer of employment will be made upon successful completion of the apprenticeship.

For more information and to apply please click here