Business Administration Apprentice - Health Records

Dudley Group NHS Foundation Trust; Dudley; On-site; Full time

Job summary

The Dudley Group NHS Foundation Trust is offering an exciting opportunity for an apprentice in the Health Records Department. As a Business Administration Apprentice, you’ll gain a professional qualification and earn while you learn by engaging in essential administrative tasks.

Benefits

Development opportunities through Learning & OD Team

Inclusive workplace environment

Qualifications

• Candidates must have Maths and English GCSE grade D or above or equivalent in Functional Skills.
• Candidates with GCSE Grade D/3 (Age 16-18) must complete Functional Skills and achieve Level 2.
• Candidates holding a degree in Business Administration are not eligible.

Responsibilities

• Ensure all case notes are available for patient events.
• Train on reception duties and manage demographic details.
• Participate in delivery of urgent and elective case notes.

Skills

Pro-active

Enthusiastic

Self-motivated

Caring and Respectful

Education

Maths and English GCSE grade D or above, grade 3 to 9, or equivalent in Functional Skills at Level 1

Job description

An exciting opportunity has arisen for a Business Administration Apprentice to join the Health Records Department at The Dudley Group NHS Foundation Trust.

Our Business Administration apprenticeship offers you the chance to earn a salary, gain valuable experience and develop new skills, while being supported to achieve a professional qualification.

The Dudley Group NHS Foundation Trust is looking for individuals who are:

• Pro-active
• Enthusiastic
• Self-motivated
• Caring and Respectful

Individuals should be keen to learn and develop new skills and willing to be flexible to meet the changing demands of the service.

The role of a Health Records Clerk is to ensure that all case notes are available for patient events within the Trust, including emergency and elective cases.

Those with a driving licence over the age of 21 will be added to the driving rota for the delivery of urgent and elective case notes. A vehicle is supplied for this purpose.

You will be trained in the Medical Records main library environment. Once trained, training will be provided on reception duties, being the first point of contact for patients attending appointments, ensuring all demographic details are correct on the PAS system.

Apprenticeship Programme Details

• Apprenticeship standard - Business Administration, Level 3
• Training provider - Dudley College
• The programme is a fixed-term contract for 18 months
• Salary will be paid at the National Apprentice wage, £7.55 per hour, totaling approximately £14,763 for the first 12 months. The salary will adjust to the minimum wage for age for the final 6 months.

Eligibility

Candidates must have:

• Maths and English GCSE grade D or above, grade 3 to 9, or equivalent in Functional Skills at Level 1. Original certificates are required as proof of qualifications.

Candidates with a GCSE Grade D/3:

• Age 16-18: required to complete Functional Skills and achieve Level 2.
• Age 19 or above: strongly recommended to complete Functional Skills and achieve Level 2.

Candidates holding the following qualifications are not eligible:

• A degree or higher in Business Administration or a related subject
• NVQ/QCF/Apprenticeship Standard Level 3 or higher in Business Administration

Applicants who have previously started or partially completed a Business Administration Level 3 Apprenticeship must declare this on their application.

At the Dudley Group, our patients and staff are central to everything we do. We aim to provide excellent healthcare aligned with our vision of "excellent health care, improved health for all". We are committed to making Dudley Group an inclusive and supportive workplace, fostering an environment where everyone feels valued and supported.

We offer various development opportunities through our Learning & OD Team, including topics like communication, wellbeing, team development, cultural competency, and values. For more information, visit our Equality, Diversity, and Inclusion page.

For further details or informal visits, contact:

Michelle Walker, Deputy Health Records Service Manager
Email: [e-mail]
Telephone: [phone]