Business Administration Apprentice - Client Onboarding Team

Harper James; Sheffield; On-site; GBP 10,000 - 40,000; Full time

Job summary

A fast-growing commercial law firm in Sheffield is seeking an Operations Apprentice for a 15-month apprenticeship. The role involves providing vital administrative support to our operations and legal teams. Candidates must have excellent communication and organisational skills, with at least five GCSEs including English and maths. The role offers extensive training and practical experience in a professional environment, along with numerous benefits including private healthcare and gym discounts.

Benefits

33 days holiday including public holidays

Private Healthcare

Discounted gym memberships

Team socials

Qualifications

• Must have excellent interpersonal skills to adapt to a busy environment.
• Need strong communication skills for client interaction.
• Must have at least five GCSEs including English and maths.

Responsibilities

• Provide administrative support to operations and legal teams.
• Maintain records of completed client engagement documents.
• Assist with client onboarding and respond to enquiries.

Skills

Interpersonal skills

Organisational skills

Communication skills

IT skills (Microsoft 365)

Proactive approach

Education

5 GCSEs at grades 9 to 4 (A* to C)

3 A-levels (or equivalent Level 3 qualifications)

Job description

Overview

Join Our Growing Business Client Onboarding Team! We’re Harper James, a fast-growing, full-service commercial law firm with a unique subscription-based model designed for ambitious SMEs. Backed by private equity and home to over 150 people, we’re expanding our business operations/client onboarding team in Sheffield and are excited to offer an opportunity for a motivated Operations Apprentice to join us for a 15-month apprenticeship.

Location: Sheffield S1 4UP – Office based
Working Hours: 37.5 per week (full-time)
Contract Type: 15-month fixed term contract

Role: Apprentice - Operations
Salary: £7.55 to £12.21 per hour (dependent on age and experience)
Start Date: ASAP

Purpose of the Role

You will provide vital administrative support to our operations and legal teams, particularly focusing on new Client Onboarding, office administration and record keeping. This is a fantastic opportunity to gain real-world office experience, develop professional skills, and play a key role in keeping our operations running smoothly.

Core Responsibilities

You’ll provide essential administrative support across the firm, helping our business operations and legal teams. Your work will include:

• Ensuring accurate completion of New Client Forms and actively involved in client communication
• Maintaining records of completed client’s engagement documents in our document management systems
• Providing general administrative support, including filing and data entry and database management
• Responding to internal and external onboarding enquiries where necessary
• General office management including hot desk/meeting room bookings, monitoring office pantry and stationery levels, post etc.
• Assisting with planned and ad hoc administrative tasks

What we are looking for

• Excellent interpersonal skills to adapt to a busy fast-paced office environment.
• Exceptional organisational skills and a detail-orientated approach to your day-to-day work.
• Confident and strong communication skills are a must as this role will directly liaise with Clients.
• IT savvy and strong Microsoft 365 experience or ability to learn quickly on the job.
• A proactive approach to work and an ability to prioritise and work to strict deadlines
• Willing to learn and adapt ways of working to improve client experience.
• Must have at least five GCSEs at grades 9 to 4 (A* to C), including English and maths
• Nice to have 3 A-levels (or equivalent Level 3 qualifications) in any subjects.
• Must have the right to work in the UK

Our Benefits - What We Can Offer You

• Enrolment on the Business Administrator Level 3 Apprenticeship with full support from our training partner Babington
• Practical experience in legal admin, business operations and professional standards
• We focus on your attitude and potential, not just your qualifications – this opportunity is designed to support people starting out in their careers
• 33 days holiday, including public holidays.
• Option to buy up to 5 holiday days a year.
• Private Healthcare
• Discounted gym memberships, access to retailer discounts, team socials and more!

NO AGENCIES PLEASE!