Business Administration Apprentice (Assets)

Two Rivers Housing; Newent; On-site; GBP 12,000 - 18,000; Full time

Job summary

A community housing association is seeking a Business Administration Apprentice to join their Assets Team. The apprenticeship includes responsibilities in data entry, reporting, and customer service development while working toward a Level 3 qualification. This role offers a flexible approach to working styles and opportunities for professional growth in a supportive environment.

Benefits

Flexible working styles

Employee engagement initiatives

Professional development opportunities

Modern office environment

Qualifications

• Experience in data entry and reporting tasks.
• Ability to provide excellent customer service.
• Good knowledge of current IT systems.

Responsibilities

• Gain experience in data entry, reporting, and organising meetings.
• Develop customer service skills by answering queries and updating tenants.
• Work towards a Level 3 qualification as a Business Administrator.

Skills

Data entry

Customer service

Reporting

IT knowledge

Education

GCSE grades A-C/9-4 in Maths and English

Job description

Business Administration Apprentice (Assets)

We are seeking a Business Administration Apprentice to join our Assets Team. As a Business Administration Apprentice, you will help us provide quality homes to thousands of families in Gloucestershire and the surrounding areas.

Our Assets team is responsible for ensuring we provide homes maintained to the Home Standard, including improving energy efficiency. You will gain experience in data entry, reporting, and organising meetings that support these projects. You will also develop your customer service skills by answering queries and updating our tenants about the work we are doing in their homes.

You will be working towards a Level 3 qualification as a Business Administrator, splitting your time between the job and study time with Gloucestershire College. This apprenticeship will last two years and includes an end-point assessment.

Responsibilities

• Gain experience in data entry, reporting, and organising meetings
• Develop customer service skills by answering queries and updating tenants
• Work towards a Level 3 qualification as a Business Administrator

Requirements

• GCSE grades A-C/9-4 in Maths and English
• Good current IT knowledge
• Full driving license - desirable

What We Offer

• A flexible approach to working styles and work-life balance
• Employee engagement initiatives and a reward scheme
• Opportunities for professional development and growth
• A modern, environmentally-friendly office

We are a not-for-profit community association that makes a real difference to the lives of thousands of people. We are committed to training, motivating, and developing our staff and have been recognised by several prestigious external organisations for our efforts.

We are an equal opportunities employer and welcome applications from all qualified candidates. We are committed to diversity and inclusion in the workplace.