Business Administration Apprentice

Kent and Medway Mental Health NHS Trust; Maidstone; On-site; GBP 9,000 - 13,000; Full time

Job summary

Kent and Medway Mental Health NHS Trust is seeking a dynamic Administration Apprentice for the Acute Inpatient Service in Maidstone. The role is based at Priority House, 37.5 hours per week, Monday to Friday, 9.00-17.00, with study of the Business Administration Apprenticeship Level 3.

You will handle post, emails, and calls, use RIO software (training provided), and greet visitors while developing key office skills in a supportive NHS environment.

Qualifications

• Excellent organisational and keyboard skills.
• Proficient in Microsoft Office packages.
• Ability to work to tight deadlines and adapt to changing/challenging situations.

Responsibilities

• Deal with internal and external post and emails daily.
• Answer/deal with queries face-to-face and by telephone, take messages, and pass them to the appropriate staff.
• Meet and greet visitors as required.

Skills

Typing speed

MS Office

Organisational skills

Education

Business Administration Apprenticeship Level 3

Tools

RIO software

Job description

The above post has become available within Kent and Medway Mental Health NHS Trust for a dynamic, self-motivated, forward thinking administration apprentice.

The post will be within the Acute Inpatient Service.

This post is based at our office on the Priority House, Hermitage Lane, Maidstone, Kent ME16 9PH for 37.5 hours per week (Monday to Friday, 9.00-17.00).

The post holder will study Business Administration Apprenticeship level 3.

Prior to interview you may be required to undertake a typing test, a numeracy and literacy test as well as a written Trust Values Exercise.

• The ideal candidate will have excellent organisational and keyboard skills, be a competent typist, possess a good working knowledge of Microsoft Office packages, pay attention to detail, be able to work to tight deadlines and adapt to changing/challenging situations.
• You will be required to use the RIO software package and training will be provided.
• To deal with internal and external post and emails on a day-to-day basis
• To answer/deal with queries, both face to face and via the telephone, take messages and pass them on to the relevant member of staff in an appropriate and timely manner.
• To meet and greet visitors as required.

We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway and are rated 'Good' by the Care Quality Commission (CQC).

Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD.

Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve.

Our vision is simple: we are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident.

Join us if you share our passion for better mental health care and want to be part of a team that’s working well together.

For further details / informal visits contact: Name: Beth Clarkson Job title: Business Administration Co-ordinator Email address: [e-mail] Telephone number: 01227 812234

Fiona Anderson 07590 328593

[e-mail]