Business Admin Apprentice (Operational Teams)

Getting In Limited; Huddersfield; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking a Business Admin Apprentice to join their operational teams. This exciting role offers a unique opportunity to develop essential skills in claims handling while delivering outstanding customer service. With comprehensive training provided, you'll learn to efficiently manage communications and support the claims process, ensuring a seamless experience for customers. The apprenticeship will equip you with a Level 3 Business Administrator qualification, setting you on a path for a successful career in a supportive environment. If you're ready to kickstart your professional journey and make a difference, this opportunity is perfect for you.

Qualifications

• Strong communication and customer care skills are essential.
• Attention to detail and organizational skills are vital for this role.

Responsibilities

• Support claims handling teams and process new claims efficiently.
• Deliver high levels of customer service and manage communications.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Administrative skills

Logical thinking

Team working

Initiative

Education

Functional Skills Level 2 in English and maths

Job description

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Apply to: Business Admin Apprentice (Operational Teams)

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Business Admin Apprentice (Operational Teams)

Apply From: 16/01/2025

Learning Provider

Delivered by NATIONAL BUSINESS COLLEGE LIMITED

Employer

S & G RESPONSE LTD

Vacancy Description

The main purpose of this role is to be a support within one of the claims handling teams of the Operational department. You will develop skills to enable the claims handling process through the use of phone, email and our bespoke claims handling system. You will deliver high levels of customer service ensuring a quality service is provided to all.

• To develop knowledge through training and learning from others to enable efficient, accurate and confident processing of new claims on behalf of our business partners and suppliers
• Learning to confidently and efficiently represent the initial interface between the customer and the company
• Developing skills to action all inbound communications ensuring that all items are logged correctly to the relevant cases within your team
• Actioning all outbound communications following the appropriate procedures
• Liaising with other departments and employees as appropriate so as to minimise the inconvenience to the customer and maximise the efficiency of the claims procedure
• To deliver excellent customer service at all times.

Full training will be provided in order to complete the above. NBC and S&G Response will provide on-going support and guidance to assist you throughout your business qualification.

Key Details

Vacancy Title

Business Admin Apprentice (Operational Teams)

Employer Description

S& G Response are an established provider of market-leading outsourced solutions for insurers, corporate fleets, brokers, vehicle manufacturers and third-party claims administrators. With an excellent reputation for outstanding customer service, they have grown substantially over the last few years. They are studiously focused on delivering growth for the long-term by continually investing in their people, culture, and infrastructure.

Vacancy Location

Holroyds Mill Old Lane HX3 5WQ

Wage Frequency

Custom

Number of Vacancies

2

Vacancy Reference Number

1000295001

Key Dates

Apply From

16/01/2025

Closing Date For Applications

2025-02-08 23:59:59

Interview Begin From

Possible Start Date

2025-03-03 00:00:00

Training

Training to be Provided

• Upon completion, you will achieve a Business Administrator Level 3 apprenticeship standard along with Functional Skills Level 2 in English and maths (if required).
• You will attend day release college sessions at National Business College (NBC) or via Teams on a fortnightly basis.
• NBC is based in the centre of Huddersfield, just a 5 minute walk from the main bus and train stations.

Learning Provider

NATIONAL BUSINESS COLLEGE LIMITED

Skills Required

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Logical thinking, Team working, Initiative

Apply Now