Business Admin Apprentice Follow us on Facebook and on Twitter: @CRHCareers @WellbeingCRH @roya[...]

Chesterfield Royal Hospital NHS Foundation Trust; Hasland; On-site; GBP 20,000 - 25,000; Full time

Job summary

A regional healthcare provider in Chesterfield is seeking an Administrative Assistant for the Child Health Care Unit. The role involves providing administrative support, reconciling clinics, and managing patient communications. Candidates should have excellent IT skills and GCSE qualifications in Maths and English. This position operates Monday to Friday, with flexible hours available.

Qualifications

• Excellent interpersonal and IT skills; ability to communicate effectively and adapt to service needs.
• Good organisational skills with the ability to work under pressure and ensure accurate data entry.
• Must be able to meet the apprenticeship eligibility: resident in the UK for at least 3 years.

Responsibilities

• Provide administrative support to the Admin teams within the designated specialty.
• Reconcile clinics in line with required timescales.
• Answer telephone calls, check in patients and relay messages.

Skills

Excellent interpersonal skills

Effective communication

Good organisational skills

Customer-focused

IT skills

Education

GCSE Maths and English Grade A-C or equivalent

Job description

Overview

The main emphasis of this role is to provide a robust and varied admin service to the Child Health Care Unit. Duties include providing administrative support to the Admin teams within their specialty, reconciling clinics in line with timescales, answering telephones, checking in patients and relaying messages.

Please see Job Description for main duties of the job in attachments. If you’re looking for flexible or predictable working arrangements, please speak to us about how we might be able to accommodate this. If it works for our service and patients, we will do our best to make it work for you.

Responsibilities

• Provide administrative support to the Admin teams within the designated specialty.
• Reconcile clinics in line with required timescales.
• Answer telephone calls, check in patients and relay messages.
• Support the Child Health Care Unit with general administrative duties as needed.

Qualifications and Requirements

• Excellent interpersonal and IT skills; ability to communicate effectively and adapt to service needs.
• GCSE Maths and English Grade A-C (or equivalent).
• Good organisational skills with the ability to work under pressure and ensure accurate data entry onto patient administration systems.
• Customer-focused with strong attention to detail.
• 18 years of age or over (applies to apprenticeship in Paediatric department).
• Must be able to meet the apprenticeship eligibility: resident in the UK for at least 3 years at the date of starting the apprenticeship program.

Contract and Working Arrangements

• Working Monday to Friday, 8am – 5pm (hours to be agreed).
• The role is based in Chesterfield with potential future opportunities at other locations within the health and social care community.

Additional Information

• Chesterfield Royal Hospital NHS Foundation Trust is committed to the safety of staff and patients; vaccination against COVID-19 is encouraged.
• UK immigration and sponsorship: Applications from non-UK/ROI nationals are considered; guidance on Certificate of Sponsorship and health-related immigration requirements is available through GOV.UK.
• Overseas applicants may need a criminal records check from each country of residence within the past 10 years.
• If you require support with the application, please contact the HR Support Services team on 01246 513177.
• References requested by email where possible; ensure a current email address is provided for referees.
• This role is part of the integrated health and social care community across Derbyshire, with potential for future relocation within the network.
• Applicants for this post must be eligible to access the apprenticeship programme and be resident in the UK for at least 3 years at the start date.

Chesterfield Royal Hospital NHS Foundation Trust is a well-performing trust serving a population of around 441,000 and employing around 5,000 staff. The trust is committed to delivering high-quality services and excellent patient care.