Business Admin Apprentice

Integrated Care System; Widnes; On-site; GBP 22,000 - 25,000; Full time

Job summary

A leading healthcare provider is looking for a Business Admin Apprentice to support its busy reception desk at Widnes Urgent Treatment Centre. The role offers the chance to earn a salary while studying for a Level 3 Business Admin qualification. Apprentices will receive on-the-job training and potentially progress to a Band 3 Administrator role. Strong communication and IT skills are essential.

Qualifications

• Evidence of secondary school education.
• Willingness to undertake Math and English Functional Skills.
• Capable of learning quickly under supervised direction.

Responsibilities

• Provide an efficient administration support service.
• Handle communication with staff and patients.
• Perform data input and document production tasks.

Skills

IT Skills

Interpersonal Skills

Communication

Planning and Organisation

Education

GCSEs in English and Maths at Grade C/4 or above

Willingness to work towards a vocational Level 3 qualification

Tools

Microsoft Word

Job description

Go back Bridgewater Community Healthcare NHS Foundation Trust

Business Admin Apprentice

The closing date is 17 August 2025

We are seeking to recruit aBusiness Admin Apprentice to support our busy reception desk at Widnes UrgentTreatment Centre.

Please note:Working pattern is 5 days per week, may include weekend work dependent on shiftpattern.

Shift timings are 07:4515:45 or 13:15 21:15.

The successful candidate willstudy for a level 3 Business Admin qualification whilst earning a salary,learning on the job and benefitting from the support on offer here atBridgewater.

A business administrationapprenticeship is a great way to enter the NHS workforce and learn about thesector whilst developing key transferable knowledge and skills. If you arelooking to start a career or interested in a career change this apprenticeshipopportunity could be for you.

The Business Administrationapprenticeship is a 12 18month programme, this is a full time role and thesuccessful candidates will be paid Agenda for Change Band 2 salary. Completionof the apprenticeship is a condition of employment for this post. Uponsuccessful completion of the apprenticeship programme, the postholders willprogress to a Band 3 Administrator role in the Organisation.

Applicants will need to beable to either evidence prior achievement of GCSE English and Maths at GradeC/4-5 or above or equivalent Level2 English and Maths qualifications ORevidence ability and willingness to achieve these qualifications as part of theapprenticeship.

Main duties of the job

Apprenticeswill spend some of their paid working hours attending classroom-based teachingat Warrington & Vale Royal College and receive support from the college andthe Trust to develop the knowledge, skills and behaviors required for the jobrole.

NHSadministrative staff provide business support to clinical and non-clinicalstaff.

The NHS mustbe well-organised and keep detailed records of patients and staff. AtBridgewater our business administration staff are critical in supporting us todeliver high quality care to our patients. The nature of the role would suitindividuals who already have a level of digital confidence and are interestedin applying that to the workplace.

The exactduties and responsibilities may differ but apprentices will develop a range ofcore knowledge, skills and behaviors that are valuable and transferableincluding:

IT Skills

Record and document production

Decision making

Interpersonal Skills

Communication

Planning and organisation

Project management

Professionalism

Knowledge of policies,processes and business fundamentals

Interested? By submitting an application to this job, you are additionallyproviding consent for us to share your name and contact details with WVRCollege who will contact you directly to undertake a provisional eligibilityscreen which will inform our shortlisting process.

For further guidance on applications, please email [e-mail] for a NHS Jobs application guide.

About us

Flexible working will be considered for all roles.

Unfortunately, we do not hold a sponsor licence for working Visas.

At Bridgewater, our PEOPLE values shape how we deliver ourNHS services in your local community.

They help us deliver our mission to improve local health andpromote wellbeing in the communities we serve.

After all, values are about people and they werecreated in partnership with our staff to reflect what they felt was importantto them

Here at Bridgewater our shared values flow through the organisation.

P- Person-centred-We are passionate about individual needs andpromote independence in the healthcare we provide..

E- Empowered- We empower our people and encourage new ideas to deliver and create improvements in community care.

O- Open and Honest -We behave in a way that develops relationshipsbased on trust, openness, honesty and respect.

P- Professional-We support our people, so everyone has the rightskills and training to deliver outstanding patient care.

L- Locally Lead -We are always learning about our communities andshow great pride in being a local provider of health and care.

E- Efficient -We use our resources wisely to providesustainable and value for money healthcare for our patients.

Job responsibilities

Please take time to review the supporting documents attached to this job advert which will give you further detail about the apprenticeship, application process and the recruitment timeline

The apprentice willprovide an efficient and effective administration support service toBridgewater Community Healthcare NHS Foundation Trust (BCHFT).

Duties will includecommunicating effectively with staff, patients, and other departments,answering telephone calls, data input, producing documents, filing andarchiving.

The following are an exampleof the duties the apprentice mayundertake, duties will vary depending on the needs of the department in whichthe apprentice is deployed.Training and support will be provided:

To provide administrative support i.e. filing, scanning, photocopying andbasic typing tasks.

Accurately input, retrieve and collect data and information using theDepartmental and Trust computer systems.

Deal with face to face and telephone enquiries, convey messages andtransfer calls as necessary whilst maintaining confidentiality at all times.

To be responsible for receiving and processing outgoing mail, incomingand outgoing telephone calls in accordance with Trust Policies.

To communicate effectively and liaise with other professionals in aclear, concise and professional manor.

Liaise with other agencies, departments and official bodies to assistin providing a high quality and efficient service, sharing information asappropriate.

To act as an ambassador for the department and promote its services.

Person Specification

Experience

• Experience of teamwork; socially or professionally.
• Experience of working in an office/clinic/retail/hospitality environment

Sponsorship

• Do you have the right to stay and work in the UK without sponsorship (share-codes will be checked if applicable)

Job Specific Requirements

• The ability to travel independently across the Trust.
• Flexibility to complete tasks, as required.

Relationships

• If you are related to a director, or have a relationship with a director or employee of an appointing organisation, please state the relationship:

Skills and Attributes

• Hard working and willing to work as part of a team.
• An aptitude to learn quickly under supervised direction.
• Able to work alone to complete tasks, if required.
• Knowledge of Microsoft Word and other Microsoft packages.
• Well organised.

Qualifications

• Evidence of secondary school education.
• Willingness to work towards a vocational Level 3 apprenticeship and undertake Math and English Functional Skills, Level 2, if required.
• Ability to demonstrate working at functional skills level 1 in Maths and English upon baseline assessments.
• GCSEs at Grade C/4 or above or equivalent, in Maths and English
• Business and Administration Level 2

Sponsorship

• Do you have the right to stay and work in the UK without sponsorship (share-codes will be checked if applicable)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Bridgewater Community Healthcare NHS Foundation Trust