Bus Lane Enforcement Officer

Leeds City Council; Leeds; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Flexible hybrid working

West Yorkshire Pension Fund

Generous leave

Job summary

Leeds City Council is seeking a Bus Lane Enforcement Officer to support Parking Services. You will monitor CCTV, issue Penalty Charge Notices, and perform related admin duties while ensuring compliance with Parking restrictions and safety policies.

The role emphasizes accuracy, confidentiality, and the ability to work independently or in a team, with opportunities for training and professional development in a flexible, hybrid working setup.

Qualifications

• Excellent admin skills.
• Capable of working as part of a team and on your own initiative with minimal supervision.
• Good at working to tight deadlines.
• The ability to deal with sensitive & confidential information, ensuring this information is current, accurate, accessible and secure.
• You will be motivated to self-develop within your role.

Responsibilities

• Monitor the Bus Lane Enforcement cameras and issue Penalty Charge notices.
• Operate CCTV equipment and issue Penalty Charge Notices via Mobile CCTV (Camera Car).
• Carry out admin work related to Bus Lane & Mobile CCTV enforcement.
• Develop and maintain knowledge of Parking Restrictions.
• Attend training and development activities as necessary.

Skills

Administration

Teamwork

Deadline-driven

Confidentiality

Self-development

Job description

Job Title: Bus Lane Enforcement Officer

Salary: A3 £ 25,949 per annum

Hours: 37 hours per week

Contract: Permanent

Location: Knowsthorpe Gate

As a Bus Lane Enforcement Officer you’ll thrive on having a keen eye to detail whilst working to deadlines.

Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions.

About You

• You will have excellent admin skills
• Be capable of working as part of a team and on your own initiative with minimal supervision
• Good at working to tight deadlines.
• The ability to deal with sensitive & confidential information, ensuring this information is current, accurate, accessible and secure.
• You will be motivated to self-develop within your role.

About The Role

As our next Bus Lane enforcement officer, you’ll work flexibly to provide effective support as part of the administrations team within Parking Services. Having the ability to issue Bus Lane Penalty Charge Notices via a bespoke computerised systems

The role is integral to our Parking Services team. Parking services contributes to safer roads Leeds by enforcing parking restrictions in accordance with legislation, in particular the Traffic Management Act 2004 and its associated Regulations. Enforcement of restrictions are carried out in a clear and fair manner and in accordance with legislation.

What We Offer You

• a competitive salary and annual leave entitlement plus statutory holidays
• membership of the West Yorkshire Pension Fund with generous employer contributions
• flexible and hybrid working arrangements subject to service requirements
• a clear career pathway and continuing professional development opportunities
• a range of staff benefits to help you boost your wellbeing and make your money go further

We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.

This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.

If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying.

Job Description

Job purpose

To assist with the enforcement of Bus Lane & Mobile CCTV (Camera Car). This will include issuing penalty charge notices, printing & preparing the notices to be sent.

Responsibilities

• To monitor the Bus Lane Enforcement cameras and issue Penalty Charge notices to offending vehicles.
• Operate CCTV equipment and issue Penalty Charge Notices via Mobile CCTV (Camera Car)
• Any admin work related to Bus Lane & Mobile CCTV enforcement.
• To develop and maintain a thorough knowledge of Parking Restrictions.
• Ensure that any problems undertaking/completing work is reported.
• To attend any appropriate training sessions related to the position.
• Work within the Departmental Safety Policy taking responsibility for your own safety and that of others.
• When carrying out the duties of the post, and as an employee of the Council consider the implications of the Council’s: Core Values, Equal Opportunities Policy & Environmental Policy
• Comply with Standing Orders, Financial Procedures and Quality Assurance procedures.
• Flexibly carry out any other duties in line with the general character of the post and consistent with its level of responsibility as required by the Council.
• Flexible and adaptable to change to assist other services as required commensurate to grade.
• Participate in appraisal, training, and development activities as necessary to ensure up to date knowledge and skills.
• Improve own practice through observation, evaluation, discussion with colleagues and appropriate CPD programmes.
• Work collaboratively with colleagues, knowing when to seek help and advice.
• Contribute to the overall ethos, work, and aims of the service by attending relevant meetings, training days/events as requested.
• Be aware of and comply with Leeds City Council policies and procedures e.g., child protection, health, safety and security, confidentiality, and data protection, reporting all concerns to an appropriate person
• Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, and promoting the values, standards, and equality & diversity policies of Leeds City Council.
• Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse of equal opportunities, ensuring compliance with relevant policies and procedures.
• The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.
• The Council has adopted a flexibility protocol and this role will be expected to work within these parameters.

The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post.

Essential requirements

It is essential that the candidate should be able to demonstrate the following criteria for the post. Candidates will only be shortlisted for interview if they can demonstrate that they meet all the essential requirements.

Essential Behavioural And Other Characteristics

• Able to quickly learn & follow instructions.
• Able to work to deadlines at a high standard.
• Able to work flexibly across different work locations and areas as appropriate.
• Basic computer and literacy knowledge
• Understand and embrace Leeds City Council Values and Behaviours and codes of conduct.
• Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon
• Able to understand and observe Leeds City Council equality and diversity policies.
• Carry out all duties having regard to an employee’s responsibility under Health and Safety Policies.
• Willingness to actively participate in training and development activities.
• Flexible and adaptable to change to assist other services as required commensurate to grade.
• Participate in appraisal, training, and development activities.
• Be aware of and comply with Leeds City Council policies and procedures.
• Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person.
• The Council has adopted a flexibility protocol and the role will be expected to work within these parameters.

Behavioural And Other Characteristics Required

• Understand and embrace Leeds City Council Values and Behaviours and codes of conduct.
• Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon
• Able to understand and observe Leeds City Council equality and diversity policies.
• Carry out all duties having regard to an employee’s responsibility under Health and Safety Policies.
• Willingness to actively participate in training and development activities.
• Flexible and adaptable to change to assist other services as required commensurate to grade.
• Participate in appraisal, training, and development activities.Be aware of and comply with Leeds City Council policies and procedures.
• Be aware of and support difference ensuring equality for all, working in an anti-discriminatory manner, upholding, equality & diversity.
• Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person.
• The Council has adopted a flexibility protocol and the role will be expected to work within these parameters.

Desirable requirements

• The ability to identify different classes of vehicles.
• Knowledge of the Traffic Management Act 2004.
• Experience of enforcing traffic regulation
• Working alone and with minimal supervision.