Building Surveyor Northampton

Exchange Street Claims & Financial Services; Northampton; On-site; GBP 45,000 - 65,000; Full time

Job summary

Exchange Street Claims & Financial Services in the United Kingdom is seeking an experienced loss adjusting professional to lead claim evaluations, validate policy cover and manage site visits. You will communicate with policyholders to gather information and inform liability decisions, while coordinating repair schedules and contractor work.

The role includes overseeing the entire claim process from damage assessment to final report, ensuring compliance with Health & Safety regulations and

Qualifications

• Relevant technical / Loss Adjusting experience is desired.
• Prior subsidence project management experience, perhaps.
• Degree in Building Surveying (BSC Hons).
• MRICS / MCIOB qualified AssocRICS as a minimum.
• Conversant with CAD, CDM Regs 2015, Party Wall Act 1996, Building Regulation and Planning Legislation.
• Strong communication skills, both written and verbal.
• Excellent customer service, organizational & communication skills.

Responsibilities

• Claim Evaluation: Review information from clients and claim handlers and conduct site visits.
• Customer Interaction: Communicate with policyholders to gather information and inform decisions.
• Claim Validation: Use tools to create repair schedules and validate variations per policy terms.
• Project Management: Oversee the entire claim process from damage assessment to final report.
• Compliance: Ensure processes align with policies, procedures, and Health & Safety legislation.
• Contractor Management: Appoint contractors and provide clear instructions at claim start.

Skills

Loss adjusting experience

Subsidence project management

Strong communication

Customer service

Organisational skills

Education

BSc Building Surveying

MRICS / MCIOB AssocRICS

Tools

CAD

CDM Regulations 2015

Party Wall Act 1996

Building Regulations & Planning Legislation

Job description

The Role

• Claim Evaluation: Review all information from clients and claim handlers and conduct detailed site visits to validate claims for policy cover and scope of damage.
• Customer Interaction: Communicate with policyholders to gather additional information and inform them of policy liability and scope decisions.
• Claim Validation: Use company tools to create repair schedules and validate variations requests based on policy terms. Be able to interpret policy wordings and apply insurer claims' handling philosophies and guidelines.
• Project Management: Oversee the entire claim process, from damage assessment, validation, repair scoping / scheduling, fulfilment to final report submission.
• Compliance: Ensure all processes comply with company policies, procedures, and Health & Safety legislation.
• Contractor Management: Appoint relevant contractors (e.g., asbestos, drying and restoration specialists, building contractors, etc.) and provide clear instructions from the outset of the claim.

Skills / Qualifications

• Relevant technical / Loss Adjusting experience is desired
• Prior subsidence project management experience, perhaps
• Degree in Building Surveying (BSC Hons)
• You will ideally be MRICS / MCIOB qualified AssocRICS as a minimum
• Conversant with CAD, CDM Regs 2015, Party Wall Act 1996, Building Regulation and Planning Legislation
• Strong communication skills, both written and verbal
• Excellent customer service, organizational & communication skills