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An established industry player is seeking a proactive leader to manage a small team focused on delivering high-quality building maintenance solutions. This role involves collaborating with tenants and senior management to ensure excellent service delivery while navigating complex repair cases and legal disrepair works. The ideal candidate will possess strong negotiation skills and a relevant qualification in building surveying, allowing them to effectively resolve tenant issues and oversee minor works projects. Join this dynamic organization to make a meaningful impact on the homes of tenants in the community.
You will lead a small team of two Technical Officers and support the Repair and Voids Manager with the delivery of day-to-day repairs, voids and minor works projects that aim to protect or improve our tenants’ homes. You will work closely with tenants and Red Kite senior managers and staff to deliver excellent, cost-effective building maintenance solutions and improvement services.
As well as responsive repair and void works you will provide assistance and expertise in the delivery of legal disrepair works, environmental health orders and complex cases. You will use your negotiating skills to effectively resolve issues directly with tenants and where this is not possible you will work swiftly and diligently through relevant formal processes engaging support when required.
As a person, you will:
What we need you to do: