Building Society Clerk

Avocet Legal; Seaton; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading company in the financial services sector seeks two part-time Building Society Clerks for their Seaton office. This role combines customer service and administrative responsibilities, offering excellent work-life balance and a supportive environment. Ideal candidates are friendly and organized, eager to contribute to a team focused on exceptional service.

Benefits

Competitive hourly rate

Generous holiday allowance

Option to buy or sell holiday

Death in service benefit

Access to health scheme

Qualifications

• Strong numeracy skills demonstrated by GCSE Mathematics or equivalent.
• Excellent oral and written communication skills.
• Money handling experience preferred but not essential.

Responsibilities

• Process customer deposits, withdrawals, and account openings.
• Assist customers with online platform navigation.
• Handle telephone inquiries and complete administrative tasks.

Skills

Customer Service

Communication

Organizational Skills

Numeracy Skills

Education

GCSE Mathematics or equivalent

Job description

Dani at Avocet Commercial Careers is delighted to present an exciting opportunity for two part-time Building Society Clerks to join a prestigious company.

This varied role offers excellent work-life balance within a well-established firm that values customer service excellence and team collaboration.

About the Client

This distinguished practice operates from many offices throughout Devon and Somerset, demonstrating their commitment to serving local communities. The firm's success is built on strong relationships with both clients and team members, creating a supportive environment where professional development is encouraged.

About the Role

As a Building Society Clerk based in their Seaton office, you'll provide comprehensive support to customers whilst maintaining the smooth operation of the agency. This front-line customer service role combines financial transactions, digital support, and general administrative duties. Full training will be provided for all Building Society procedures, making this an excellent opportunity for someone seeking to develop their financial services career in a supportive environment.

Building Society Clerk Responsibilities

• Process customer deposits, withdrawals, and account openings alongside other cashier transactions
• Assist customers with online platform navigation and resolve digital service queries
• Handle telephone enquiries with accuracy and efficiency
• Complete administrative tasks in accordance with Building Society procedures and
• Manage office opening and closing procedures
• Provide reception duties including greeting customers, visitors, and contractors
• Support the smooth daily operation of the office through various administrative tasks

Building Society Clerk Requirements

• Excellent front of house or customer service experience with friendly, approachable personality
• GCSE Mathematics or equivalent (Grade 4/5/C or higher) demonstrating strong numeracy skills
• Money handling experience preferred but not essential (full training provided)
• Computer literacy with willingness to learn digital systems (additional training provided)
• Excellent oral and written communication skills, including ability to support customers with special communication needs
• Strong organisational abilities with capacity to multitask effectively
• Professional, discreet approach with team-oriented mindset

Benefits

• Part-time position offering 16-22 hours per week (initially Monday-Friday)
• Competitive hourly rate
• Generous holiday allowance: 20 days plus bank holidays pro-rata (increasing to 25 days after 3 years)
• Option to buy or sell one week's holiday annually
• Death in service benefit (3x annual salary)
• Access to comprehensive health scheme and rewards programme
• Plus so much more!

The Ideal Candidate

The perfect applicant combines natural warmth and patience with strong organisational skills. You genuinely enjoy helping people navigate financial services and take pride in delivering accurate, efficient service. Your communication skills allow you to connect with customers from all backgrounds, whilst your attention to detail ensures compliance with all procedures. You're adaptable and reliable, comfortable working both independently and as part of a close-knit team. Most importantly, you share the firm's commitment to providing exceptional customer service within a professional, welcoming environment.

For a confidential discussion about this Building Society Clerk opportunity, please contact Dani at Avocet Commercial Careers.